Field Service Technician - Industrial Machinery

• Installs, repairs, and maintains machinery and mechanical equipment by completing preventive maintenance.
• Locates sources of problems by observing mechanical devices in operation.
• Dismantles machinery and removes/replaces defective parts.
• Determines changes in requirements of parts by inspecting and measuring various instruments.
• Maintains inventories of equipment parts and supplies by checking stock and placing orders.
• Trains production workers on routine preventive maintenance.
• Provides mechanical maintenance information by answering questions and requests.
• Prepares maintenance reports by collecting, analyzing, and summarizing information and trends.
• Maintains a safe and clean work environment by complying with procedures, rules, and regulations
• Ability to operate machinery and technical equipment
• In-depth knowledge of system maintenance
• Ability to lift and move heavy equipment
• Familiarity with safety standards and regulations
• Skilled in analyzing information and creating reports
• Clean driving record

• Associates degree in a related technical field or equivalent on-the-job training 
• Five or more years’ experience in Field Service working with electro-mechanical, hydraulic, and pneumatic equipment. Experience working with integrated equipment controls preferred

• Customer service skills that demonstrate a commitment to customer satisfaction and garnering customer loyalty
• Able and willing to travel 70% of the time, including an occasional international trip
• Knowledge of electrical and mechanical troubleshooting and repair of Industrial Machinery
• Ability to read technical drawings & electrical schematics
• Ability to troubleshoot and maintain hydraulic & pneumatic systems
• Resolves customer issues and creates value for both customers and Cold Jet in a professional manner
• Effectively applies technical and logical methodologies to solve problems
• Clear written and verbal communication, computer literate with experience in MS Office, web browsers, ERP & CRM systems, TeamViewer & Google docs
• Able to prioritize critical tasks
• Effectively schedules work load, material and parts needed to complete tasks in a timely manner and to the satisfaction of the customer
• Able to manage inventory and to be accountable

• Knowledge of embedded PLC programming in Structured Text, and HMI development in HTML5
• Solid skills and experience in troubleshooting PLC/HMI programming system
• Identify PLC Symptoms, ability to review programs, trace ladder logic & verify causes.
• Familiar with electrical wiring diagrams and electrical schematics/circuits
• Provide a methodical means of troubleshooting and root cause analysis.
• Update, develop and maintain PLC-Programs for high-quality Line-Controls on complete Engineered systems for ES and IBS
• Contribute with programming support during site commissioning of ES and IBS projects
• Knowledge Beckhoff TwinCAT (The Windows Control and Automation Technology) suite of automation tools and components for use in industrial control systems.

Cold Jet is an innovative, energetic company that prides itself in the design, production, and sales of world-class, state-of-the-art dry ice technology. Cold Jet is managed by a knowledgeable and experienced team of dynamic and dedicated professionals, working towards a clear vision. Through their leadership, individuals and teams achieve challenging and focused goals, fostering personal achievement and loyalty to a company that values a job well done.By recruiting, hiring, training and retaining the most talented professionals, we continue to build our legacy of innovation and excellence. Learn more about our culture at careers.coldjet.com