Indirect Loan Processor

Sound is looking for…

A Indirect Loan Processor to join our team! As the Indirect Loan Processor, you will audit, process, and fund loans that were approved/counter-offered within the CUDL platform and to assist members (dealers) with inquiries, requests, and/or problems in a friendly, respectful, courteous, and professional manner. You will handle incoming calls/e-mails/faxes, as well as maintaining department surroundings that reflect the Credit Union’s commitment to provide a friendly, respectful, courteous and professional business environment for all Credit Union members. As the Indirect Loan Processor, you are also expected to contribute to member satisfaction and retention.

At Sound you will experience…

• Our purpose which is “to stand with you through all waves of life”. Every day, our employees help us to live this purpose. We believe in empowering our employees to do the right thing.
• A diverse workforce with an inclusive and supportive environment.
• Besides competitive pay, we offer career growth, and we hold a benefits package that’s consistent with our purpose, personalities, and values.
• Teams that are living out the credit union philosophy of “people helping people”.
• Fellow employees who are dependable, genuine, inclusive, and resourceful.
• Leaders of Sound Credit Union who embrace our Brand Purpose. At Sound, we recognize our actions strongly impact our Brand-led culture. Therefore, we commit to consistently serve as Brand Advocates by modeling desired behaviors to inspire others through being Supportive, Open, Unified, iNclusive, and by Doing the right thing.
• Learn more about our company culture here!

As a Indirect Loan Processor you will…

• Attend to shared duties within the department such as answering incoming phone calls, responding to and handling incoming e-mails and comments, as well as receiving smartfunds or faxes pertaining to loans within the CUDL system while providing high levels of service with quick turn-around time for its members (dealers).
• Actively receive, log, and track indirect (CUDL) funding packets into and out of their respective queues within the CUDL platform.
• Audit incoming loan documents for quality, accuracy, validity, with fraud-prevention and detection in mind.
• Review and calculate proof of income provided for loan applications while using critical thinking skills to protect the credit union from possible fraud.
• Fund and book audited indirect (CUDL) loans from CUDL (L.O.S.) into Symitar (core) Meet daily production goals, as determined by management, in conjunction with prioritizing funding based on member service. while prioritizing loans in accordance with what is best for the member (dealership).
• Maintain clear understanding and consistent tracking of the departmental scheduling calendar within Outlook.
• Offering and issuing GAP policies (when applicable) and logging/tracking incentives for issuance in a timely manner.
• Utilize the Verafin system to conduct and track OFAC checks as needed.
• Use and maintenance of any departmental Excel spreadsheets for data logging and tracking as necessary with accuracy and efficiency.

Our ideal candidate will bring to the team…

• Two years of experience in the dealer funding field preferred, preferably in a financial institution.
• High School Diploma or equivalent required.

In addition:

• Must be bondable
• Employer sponsorship to secure or maintain employment authorization not available

As a team member of Sound, you will receive…

• These benefits in support of a true work/life balance:
  • Full medical, dental, vision, and disability for the employee [yourself] with premiums paid by Sound
  • 401(k) with 4% match - Plus discretionary profit share of up to 5% of annual salary
  • Employee assistance program for wellness counseling
  • Free and/or discounted banking services with Sound
  • Three weeks Paid Time Off (PTO) accrued annually
  • 10 paid federal holidays every year
  • Gym/lifestyle reimbursement
  • Employee bonus program
  • Tuition assistance
  • ORCA pass
• Incentives available for multilingual speakers

Your compensation:

At Sound Credit Union we believe in paying our employees a fair and living wage. Individual offers are made dependent upon a candidate’s prior experience and education level as it pertains to their role. This strategy promotes a talented and empowering work environment that we hope you will be a part of! Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates, which allows us to offer merit-based salary increases.

Minimum: $24.62
Midpoint: $30.77
Maximum: $36.92

Your hours:

A hybrid schedule Monday – Friday from 8:30am – 5:00pm.

In your role you will have the ability to combine in-person and remote work after being fully trained.

About Sound Credit Union…

Sound Credit Union (Sound) was founded in 1940 and is one of Washington State’s largest credit unions. We have 26 full-service branches located throughout the Puget Sound region. At Sound, we pride ourselves on making connections with our members, employees, and community. We’d love to share more about why Sound is somewhere you want to be, apply now, and visit our website at: www.soundcu.com.

The future is in our hands…

Sound Credit Union is proud to be an Equal Opportunity and Affirmative Action employer that is committed to diversity, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, veteran status, disability, age or any other protected status.

People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply!