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SalaryWho Are We?
Bottomline is on a mission to be the world's leading business payments company, aligning our team to the common purpose of transforming the way businesses pay and get paid.
It is a journey that goes around the world serving financial institutions and companies in more than 90 countries. Our Portsmouth office is the central strategic hub in the US as well as one of the go-to market global centers of excellence, conveniently positioned to enable a fulfilling and flexible, hybrid work-life balance. A place to collaborate and share knowledge share across multidisciplinary teams, it also provides the perfect space to meet virtually with our colleagues across time zones.
Culture and Values
We are one global team, who work with and for each other in a drive to delight customers through excellent execution, which fuels how we create and grow sustained business value for our customers, our team and all who partner with us.
Our culture encourages people to be brave and curious, to drive to closure and to ensure our values and principles are lived out daily.
We excel at Bottomline because we are positive and passionate about building a #LifeAtBottomline
Role
The Inbound Sales Associate is a member of an Inbound Vendor Sales team within the Paymode-X Vendor Sales organization that is responsible for high call volume Inbound call/ email handling to facilitate Enrollment in Paymode-X. The Paymode-X Vendor Sales team is a fast-paced, energetic team dedicated to growing our industry, leading Paymode-X business to business settlement network primarily through net new Vendor Enrollments.
Inbound Sales Associate work directly with potential members to enroll them in the Paymode-X service by presenting the benefits of the Paymode-X payment settlement network. The Inbound Vendor Enrollment Associate is well versed in and able to successfully position all payment types available for prospective Vendor organizations.
What will make you successful:
- Processing a high volume of inbound phone and email inquiries with 90+% of each working day spent on live calls.
- Converting Vendor leads to enrollments across all current and future payment method offerings, with priority given to revenue generative methods.
- Assisting Vendors with questions related to the enrollment process.
- Effectively educating Vendors on the various aspects of the Paymode-X service to drive enrollment in the Paymode-X network.
- Present product value propositions in a concise and understandable manner for an audience that includes varying levels of financial services expertise.
- Responsible for ensuring customer satisfaction is at the forefront of all enrollment activities.
- Develops strong relationships with other teams to build collaboration and identify potential opportunities to improve efficiencies and process.
- Has the ability to function in a team atmosphere, appreciate aggressive goals, and possess superior organization and time management skills.
- Maintain a laser focus on improving oneself and finding innovative ways to continually increase performance.
How you'll contribute:
- Strong verbal and written communication skills
- Superior ability to multitask.
- Ability to function in a team atmosphere, appreciate aggressive goals, and possess superior organization and time management skills.
- Able to be successful in a fast-paced environment that rewards hard work and self-motivation
- Inbound or Outbound calling experience in a sales role is preferred
- Salesforce.com experience is a plus
