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Form of workJob Description
SEASONAL POSITION
Summary of Responsibilities:
Responsible for handling all returned goods and products, including packaging, assembling, counting, labeling of products in accordance with established processing and quality standards.
Primary Duties:
1. Handles all product returns to include re-boxing, returning to proper location after processing, returning to stock or returning to vendor.
2. Pack product in the proper bag/box using tape machines, heat sealers and any other packaging equipment as needed.
3. Verifies quantities, cartons, and description of product before packaging, using the computer system and current catalogs for best resources.
4. Uses knowledge of product to recognize defects and damages.
5. Assists the Contact Center management on customer service issues.
6. Create license plates and make systematic transactions.
7. Responsible for all procedures to operate the Mail Room, including the Pitney Bowes meter, sorting, delivering and pick up of the mail interoffice and the local Post Office.
8. Cross trains in other areas of the company in order to transfer during peak times of the business.
9. Perform general housekeeping of area as directed.
10. Follow all departmental procedures and established policies for effective
operation of the processing area.
11. Other duties or assignments as may be required by supervision or management.
Qualifications:
· High School Diploma or GED certificate
· Accurate measurement skills including knowledge of box/carton sizes
· Strong organizational, interpersonal and communication skills
· Computer literate
· Able to work on multiple projects and prioritize work
· Must be able to perform lifting (up to 30lbs) on a regular basis; bending and twisting
· Must be able to work standing or sitting for long periods of time.
· Ability to work independently with little supervision
· Must be able to operate pallet jack and hand truck in accordance with all safety procedures
Key Measurements:
· Good track record of problem resolution
· Able to make minor decisions quickly
· Communicates clearly and efficiently; maintains interdepartmental relationships
· Thorough knowledge of company product
· Meet deadlines and complete workload assigned
· Produce quality products with minimal waste
Note: While efforts have been made to insure the accuracy of this position description, it is not warranted to be an exhaustive recitation of all position duties; the incumbent may be required to perform duties beyond those listed above.
