In Home Care Administrative Assistant - Port Townsend

The Korean Women's Association (KWA) is an equal opportunity employer. It considers all applicants without regard to race, color, national origin, religion, gender, marital or military status, age, sexual orientation gender identity, the presence of any sensory, mental, or physical disability, genetic information or any other protected characteristic.

1. Purpose of Position

Provides clerical support and other human resources related duties. Performs recurring assignments without specific instruction and resolves day to day problems under available guidance.

1. Essential Duties and Responsibilities

• Coordinates with homecare supervisors/program manager to recruit caregivers (CGs);
• Processes WATCH, BCCU background checks and Character, Competence, Suitability (CCS);
• Conducts reference checks;
• Sets up and conducts orientation training for new employee(s) and ensures all required documentation is completed;
• Inputs and maintains CG personal information in WellSky and informs Payroll of new hires and changes;
• Maintains CG files and prepares them for audit;
• Schedules and documents required CG trainings with the Training Partnership;
• Completes CG application for the Prometric testing & Home Care Aide (HCA) certification with the CG;
• Maintains all licenses, training, and certifications in both personnel file and ClearCare;
• Assists IHC Supervisor to maintain an updated list of available/substitute CGs;
• Answers all incoming calls, maintains a record of essential calls & inquiries;
• Responsible for phone service and messages involving the answering service;
• Meets and greets customers, public and KWA staff at the office and escorts them to the appropriate person or persons;
• Assists in locating and compiling data for reports;
• Operates and maintains commonly used office machines and equipment;
• Maintains, cleans and stocks office and kitchen as needed;
• Maintains adequate personal protective equipment (PPE) supplies;
• Manages office purchase card per KWA Purchase Card Policy;
• Represents KWA internally and externally on committees and work groups as directed;
• Processes and supervises work for any "volunteers" and other service related individuals;
• Attends all required trainings;
• Understands WAC's, Statement of Work and contract regarding CG and KWA requirements for their particular office, including CBA;
• Provides necessary information to HR for processing unemployment & L&I claims;
• Assists with CT file maintenance and CT file audit preparation;
• Performs other duties as assigned

1. Position Requirements, Competencies and Qualifications

• Satisfactorily pass criminal history & reference checks;
• Excellent organizational, interpersonal and communication skills;
• Excellent time management skills;
• Competency in data entry and to operate general office equipment such as multi-line phones, computers, copy and fax machines, etc.;
• Knowledge of records management procedures
• Knowledge of human resources duties
• Proficient in MS Office Suite, e.g. Outlook, Excel, WORD, etc.

• Education
  • High School Diploma, GED or foreign equivalent required.
  • Some college preferred.
• Experience
  • One year of experience in office administration and human resources preferred.
  • Education may be substituted for experience

1. Working Conditions

• Ability to work in an office environment
• Ability to travel to different locations
• Work involves sitting most of the time, but may involve walking, standing, bending, reaching, twisting, and traveling

1. Physical Requirements

• Ability to apply principles of logical thinking, to define problems
• Ability to interpret a variety of instructions furnished in written, verbal, diagrammatic or schedule form
• Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of the position
• Clarity of vision at 20 inches or less, up to 20 feet or more

NOTE: The requirements for this position are indicative of the physical and mental capacities needed to satisfactorily perform the duties for the position. Reasonable accommodations, as required by the Americans with Disabilities Act will be granted wherever possible.