Implementations Manager

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
Job Description
Implementations Manager
Locations: Jacksonville, FL | Hybrid | Remote, IL, IN, MA, OH, TX
Get To Know The Team:
The Implementation team is responsible for all tasks relating to the onboarding and stabilization of new clients.
Why You Will Love It Here!

• Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
• Your Future: 401k Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:
The Implementation Manager will execute on the day-to-day project responsibilities that include the following:

• Participate/lead new client assessment interviews, solution scoping, and documentation.
• Develop project plans and track project tasks for new client onboarding.
• Conduct regular project calls with clients to report on status of the project.
• Execute on day-to day onboarding tasks including system configuration, problem resolution, solution research, business analysis, client training, and workflow development.
• Participate in system conversion data mapping with the client and lead data analyst.
• Track internal SDLC projects to ensure client responsiveness, correctly aligned solution/analysis, and progress through the SDLC. Coordinate client UAT of SDLC project enhancements.
• Provide onsite support to the client at conversion and as required during the first year after go-live.

What You Will Bring:

• Self-starter with excellent organizational skills and attention to detail.
• Possess the ability to analyze and understand complex business processes.
• Experience with project management and senior-level project reporting for large-scale multi-month projects.
• Proficient in MS Project, Office 365 products, SQL.
• Experience in the trust accounting, wealth management, employee benefit, and/or financial software industries.
• Multi-tasking skills and the ability to thrive in a dynamic, fast-paced environment.
• Must be able to take initiative to learn the Innovest products as a subject matter expert.
• Strong oral and written communication skills.

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.
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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.