Imaging Production Supervisor

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job description
Imaging Production Supervisor
Position Summary:
Oversee the day-to-day projects within the Imaging Center. Resolve issues, adhere to department standards, monitor timelines and results.
Key Responsibilities:

• Provide daily direction to employees in order to accomplish projects. Manage project timelines, quality and outcome of Customers orders.

• Lead, mentor, cross train and provide accountable standards and measures to the department employees.

• Research and resolve customer issues, modify work procedures as needed to meet customer demand.

• Ability to assist in the invoicing process.

QUALIFICATIONS
Minimum Qualifications:

• 2-3 years supervisory experience highly preferred
• Working knowledge of imaging processes including Kofax software
• Experience with overseeing a team of 15+ employees
• Ability to provide supervisory support across 2 shifts
• Identified candidate will need to complete a pre-employment drug screen and background check successfully prior to start

Functional Knowledge, Skills, and Competencies:
Understanding of the imaging processes, demonstrated leadership skills with strong technical background and organizational skills. Demonstrated basic billing knowledge.
Business Expertise:
Basic understanding of project lifecycles.
Leadership:
Instrumental in driving production through the Imaging Center personnel by leading and mentoring the imaging personnel.
Interpersonal Skills:
This position requires good communication skills to communicate effectively internally and externally. There will be interaction with multiple areas of Iron Mountain with greater focus on local market communication. External communication may consist of infrequent Customer visits, written and verbal communication. Ability to communicate effectively current imaging processes.
Reasonably expected salary range: $58,500.00 - $73,100.00
Category: Operations Group