Imaging and Data Processing Coordinator II

Job No: 532923; 10/11/2023
IMAGING AND DATA PROCESSING COORDINATOR II
Administrative Support Coordinator II
Information Technology Services

Salary Range: $3,681- $6,034/Monthly

Work Schedule: Full-Time, Monday-Friday, 8:00 a.m. to 5:00 p.m.; non-exempt classification.

Essential Functions: The Imaging and Data Processing Unit is an organizational unit with a mission to provide Imaging and Data Processing services associated with supporting student success through the digital transformation initiatives aligned with the mission, vision, and values of California State University, Los Angeles. Under the direct supervision of the Lead Imaging and Data Processing (IDP), the incumbent provides support of a complex nature to carry out the functions of the Imaging and Data Processing (IDP) Unit in accordance with the university's policies and procedures.  The incumbent will contribute to a positive university experience for every student and assist in achieving the university's commitment to a "vision of excellence."  Primary areas of responsibility include: oversight of imaging, indexing, and Data capture (interfaces, file upload, and manual data input) to ensure that the document images and their relevant data are available for review within the agreed upon turnaround time. This includes monitoring productivity and work quality within work units. Other areas of responsibility include assisting with mail processing, data clean-up projects, data validation, and quality assurance, providing support for students, student referrals, and assisting with other duties as assigned. The incumbent will maintain a safe work environment and follow all university policies, procedures, and guidelines including but not limited to safety, information security, and non-discrimination policies and procedures.

Required Qualifications & Experience: Four years of full-time general office experience, which includes providing ongoing work coordination and/or lead responsibilities with notable accountability for the work results of support staff/or unit administrative function. Experience working with confidential documents. Working knowledge of personal computers, software, and hardware, including scanners. Must possess: excellent organizational and customer service skills; effective communication skills; and proficient, quick, and accurate data entry skills and ability to process documents in large volume in a fast-paced environment. Must be detail-orientated and demonstrate a strong desire and ability to take initiative and maintain ownership of everyday duties and projects. Demonstrated ability to: evaluate imaging process problems and make accurate recommendations on appropriate course of action leading to effective operation of Imaging and Data input processes; to troubleshoot and coordinate first-level support of Imaging and Data input operational issues. Demonstrated ability to organize and plan multiple priorities and to carry out assignments without detailed instructions and to maintain effective working relationships. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position.

California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Desired Qualifications: Working knowledge of and experience: with PeopleSoft Campus Solutions; and with a computer imaging system such as OnBase, Singularity, etc. Working knowledge of data extraction processes. Knowledge of data validation and quality assurance processes.

Closing Date: Review of applications will begin on October 25, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.
In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs.
Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply.  Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer.
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