Job Description
Insight Global is looking to bring on Pharmacy Technicians for their Home Delivery Pharmacy partner. Pharmacy will deliver a digital first pharmacy experience that is convenient, simpler to use, and more affordable for our patients and payors. Our Pharmacy model focuses on whole person care, providing the best member experience to drive adherence, affordability, and improved overall health outcomes by putting the patient first.
How you will make an impact:
- Verifies member information and input patient profile data, assisting with prescription orders and payments, and working with pharmacist to review clinical programs.
- Educates members on pharmacy-based rules related to prescriptions and medication resources or assistance programs. Provides resolution to grievances and appeals issues.
- Responds to inquiries from physicians and members related to mail order.
Minimum Requirements:
- Requires H.S. diploma or equivalent and minimum of 1 year of pharmacy experience; or any combination of education and experience, which would provide an equivalent background.
- Current State Pharmacy Tech. Certification or National Certification based on Texas or Ohio required. Certification or Registration acceptable.
Preferred Capabilities, Skills, and Experiences:
- Experience in high volume mail order or specialty pharmacy preferred.
- Experience in training teams on new processes/procedures.
- Experience with call center preferred.
- Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
- Clarify work from home capabilities/wifi.
Position will transition to a hybrid/remote model in February, you will only go on-site ONE day per week!