Service a variety of HVAC products and equipment and ensure customer satisfaction. Heavy emphasis on Variable Refrigerant equipment and systems.
- Read and understand blueprints, equipment manuals, and engineering specifications to properly diagnose and repair units.
- Use a variety of hand-tools and specialty equipment typical of the commercial HVAC Service trade.
- Perform job site visits to monitor installation of new equipment. Provide technical support to installing contractor and report installation defects to management as needed.
- Provide start up and commissioning service upon completion of construction. Support installing contractor to resolve problems that prohibit proper startup and commissioning. (i.e. piping leaks, communication faults, improper equipment mounting, improper piping installation, etc.)
- Perform routine system preventive maintenance by utilizing manufacturer specific data logging device to analyze system performance. Must be able to understand the data and analyze in detail so minor problems such as faulty sensors are found prior to significant equipment damage.
- Respond to service calls and utilize manufacturer specific data logging device to troubleshoot and diagnose Variable Refrigerant equipment and systems. Must be able to find root cause of failure and must be able to make the necessary repairs.
- Identify, analyze, diagnose, and repair other non-Variable Refrigerant systems and products at customer's location.
- Survey customer site for properly operating equipment and report any deficiencies found. Provide sales leads to internal associates as necessary.
- Perform preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers.
- Prepare in advance for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials, and coordinating various trades for on-site work.
- Diagnose/troubleshoot inoperable equipment and develop action plan for repairs and problem resolution.
- Determine replacement parts required, secure materials, and complete repairs on a timely basis. Return any non-used or refundable parts for credit.
- Interact face to face with customers to ensure proper and accurate communications exist.
- Document all work performed by accurately completing field service reports, equipment log sheets, etc.
- Complete and submit all required paperwork on a timely basis.
- Operate and be diligent in properly caring for and maintaining a company vehicle.
- Provide technical support to customers.
- Flexible to work overtime/weekends as necessary to meet customer requirements.
- Limited travel required but may include occasional overnight stays.
- Stay informed on industry news and trends, products, services, competitors, and relevant information about existing and emerging technologies, and the latest product-line developments. Attend company training seminars to become familiar with product lines.
- Conduct oneself in a professional manner as a positive representative of the company both to the customer and public.
Required:
- Variable refrigerant flow and/or other manufacturer/equipment specific certifications preferred.
- Education/Experience - associate degree or equivalent from a Technical/Trade School with a certificate in Heating, Ventilation, and Air Conditioning.
- Minimum of Five (5) years related experience preferred or an equivalent combination of education and experience.
- Operational knowledge of computers and Microsoft Office software preferred.
- Ability to read, comprehend, and write simple instructions and short correspondence. Ability to effectively present information in one-on-one and small group situations.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole number, common fractions, and decimals. Ability to compute rate, ratio, and percentages. Ability to understand data presented in a graphical format such as pie charts, bar graphs, etc.
- Ability to recognize problems and develop the most cost-effective solution. Ability to collect data, establish facts, and draw valid conclusions.
- Must pass pre-hire requirements including background check, motor vehicle report, and drug screening.
- Must possess valid drivers' license.
- Must possess EPA mandated card for safe refrigerant handling. Universal certification preferred.
This role will be performed at Camp Lejeune Marine Base. We are looking for Someone who will be 30-45 minutes out to make it easier.
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.