Hvac Technician

The HVAC Technician is responsible for the safety, and quality of work associated with Get Ready, and HVAC activities to all WS products.  This includes assisting with HVAC plan layouts, installs, and maintaining and repairing the heating, ventilating and air conditioning systems in the units.  The HVAC Technician is expected to fully comply with all Williams Scotsman policies and all relevant laws and regulations. Success in this role will be dependent on the ability to conduct branch operations activities in a safe, cost-efficient, and high-quality manner.

Safety/Environment:

• Acts in accordance with Williams Scotsman Safety, Transportation, and Environmental Policies
• Leads and acts to promote employee health and safety results through creating a safer workplace, DuPont STOP™, training and observations, and regularly scheduled assessments of the branch
• Attends periodic safety meetings
• Maintains a clean and organized work area
• Operates company vehicle safely and maintains a valid driver’s license and excellent driving record free from points

Fleet & Efficient Use of Resources:

• Ensures that trailers are ready for scheduled delivery dates with high 1st time quality, and within established accuracy parameters +/- 10% 
• Performs repairs, and modifications (where applicable), to all products to include framing and finish carpentry, electrical, flooring, plumbing, painting, running gear, and all other facets of modular building repair
• Plan new or modified installations to minimize was of materials and provide access for future maintenance
• Monitor HVAC systems and operations and ensure that routine preventive maintenance is performed according to established schedules.        
• Maintains proper inventory levels of all equipment, tools, and materials required to complete daily service tasks
• Perform HVAC system checks and maintenance per company guidelines, and repair any faulty equipment or systems
• May be assigned to conduct service calls and provide courteous customer service in branch territories as required based on location need

Customer Focus:

• Uses Net Promoter System (NPS) to provide timely correspondence and to address internal issues
• Ensure On-Time in Full Deliveries and Returns
• Drives high levels of product quality (<60-day call & First Time Quality)
• Builds strong relationships with internal and external customers to ensure smooth operations and customer satisfaction.  Explains all repairs and services to customers.

Additional Responsibilities:         

• Closes multi-sectional units and ensure doors and windows are secured on the idle fleet.
• Assists in ordering materials and unloading material deliveries
• Forklift operations
• Office maintenance and repair as assigned
• Provides training and direction to other service personnel to ensure standard work instructions, best practices, work orders, timesheets, and company guidelines are followed
• Other duties may be assigned

• High School diploma or equivalent is required.
• Ability to work independently in a fast-paced environment is a must.
• Some knowledge of computer is necessary and good communication skills are required for dealing with customers, sales people, contractors, shop personnel as well as Williams Scotsman employees at various branch locations.
• Must have knowledge and experience with HVAC equipment and appliances.  Must hold appropriate licenses as required by law.
• Must have carpentry knowledge and experience.  Electrical, plumbing and welding experience is helpful.
• A current valid driver’s license and a good driving record are required.