Job Description
► Primary responsibilities:
- Service, repair, and/or propose replacement of gas furnaces, air conditioners, heat pumps, electric furnaces, packaged terminal units, ductless split systems, humidification and dehumidification equipment, electronic air cleaners and air purification systems, and residential control systems, including Evolution and zoning systems.
- Troubleshoot, adapt, and resolve/repair all issues to keep equipment functioning properly.
- Evaluate each system after service/repair is complete to ensure the system is functioning properly.
- Perform proper inspection of customer systems to prevent future issues.
- Explain to customers each service and repair performed.
- Assess systems and assist the customer in making a buying decision through detailed education of system needs as well as a thorough cost/benefit analysis of purchasing a new system.
- Accurately document:
- Age and type of each system component on invoices
- Services completed.
- Discussion with customers regarding current and/or future equipment/service requirements
- Invoices and costs for service
- Debrief with dispatch after each service call.
- Turn in all parts receipts, packing slips, contracts, and invoices daily.
- Wear floor savers while working in client homes.
- Inspect area for cleanliness after job completion.
- Maintain company vehicle, ensuring cleanliness and organization, both inside and out.
- Always maintain a professional image by:
- Wearing only company-approved apparel
- Following safety policies and procedures
- Abiding by all standards of performance and code of ethics
- Maintaining a courteous demeanor with all customers and associates
- Respecting the customer’s property
- Participate in company-sponsored training classes.
- Assist in mentoring and training maintenance technicians and service technicians.
► Educational/certification requirements:
- E.P.A. 608 Universal Certification
- High School Diploma or GED Equivalent.
► Work environment conditions:
- Extreme temperatures
- Climbing, heavy lifting, loud noise, crawling, working in confined spaces, pushing/pulling, carrying equipment, bending, turning, kneeling
►Physical requirements:
- Ability to stand, walk, and climb ladders and stairs.
- Ability to work in confined spaces and to maneuver in attics, basements, and crawl spaces to access HVAC units.
- Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.
- Natural or corrected vision to see and focus for close, distance, and peripheral vision with normal depth perception.
- Work assignments may be performed with or without reasonable accommodation to a known disability.
⏰Unlimited training and business coaching
⏰Integrated business management systems
⏰Advertising strategies to generate more marketing leads
It’s that approach that has helped the One Hour Heating & Air Conditioning brand grow, representing more than 370 territories across the U.S.
At One Hour Heating & Air Conditioning, we offer more than just an HVAC franchise opportunity. When you come onboard with us, you’ll realize:
⏰You can do so much more for your customers, your employees and yourself
⏰You’ll still retain 100% ownership of your company
Each of our franchisees is experienced, talented, and uniquely qualified to be part of our peer-to-peer network. Sit down with us and let’s discuss a plan that will work for your business. We’ve done it time and time again. And we’re excited to do it for your business, too.
We’re confident that our tried-and-proven business conversion model—and our Conversion Incentive Program opportunity for qualified contractors —can help you achieve your business goals.