Hvac Service Technician - Traveling

Creature is a fully integrated design, manufacture, construct (DMC) firm located in Birmingham, AL. DMC replaces the century-old siloed approach of the AEC Industry. DMC uses design to leverage manufacturing productivity so that construction is simple. We self perform almost all of the work in the field. Our system is significantly more economical, faster, and much better for people running the system.

Creature needs a group of HVAC Service Technicians who are looking for a chance to deploy their craft excellently. The ideal person for this role would be someone who is conscientious, motivated, enjoys solving a problem, and is accomplishment driven. The position requires installation of metal duct work on various commercial and industrial projects. As a Service Technician, we require an individual who can read drawings, understand mechanical code, and work independently to complete jobs successfully. Things that you will take on:

• Successfully perform service, install, or routine maintenance on residential heating and air conditioning systems
• Operate a variety of hand and power tools to inspect repair, and conduct maintenance on furnaces, condensers, and compressors
• Build client relationships by providing outstanding service through strong communication and customer service skills
• Educate your clients on their systems and maintenance requirements
  
• Document service performed and recommendations made by completing applicable forms, reports, logs and/or records
• Complete all tasks in accordance with quality and safety standards

This person must understand and embrace our values: Ownership versus Coordination - The more you divide up the tasks, the more coordination is required. The costs increase exponentially, simply because coordinating things is always more expensive than owning things themselves. Taking an accomplishment and making sure it was completed by doing whatever was necessary, regardless of the circumstances.

Accomplishment over Activity - Sheer activity requires just as much effort with a fraction of the return on accomplishments. Completing work effort, getting a result, getting things done. Your role (job) has nothing to do with activities.

Compelling Conscientiousness - Quality at any locus in an organization is a function of conscientiousness not, ultimately, of some program or technique. People who are conscientious preclude the errors that lead to poor quality, whether in a product or service. Paying attention to details, seeing something going on, and regardless if it is your job, addressing it, and making it right.

Mastery of Communication - Competence begins and ends with mastery of the communication process, first for oneself, and then for the complex interdependencies you find yourself in. The ability to drive clarity, closure, and buy-in with a person or group.

Accountability is reliability - The unwillingness of team members to tolerate the interpersonal discomfort that accompanies calling a peer on his or her behavior and the more general tendency to avoid difficult conversations. Members of great teams overcome these natural inclinations, opting instead to 'enter the danger' with one another. The enemy of accountability is ambiguity. Holding each other and/or our partners to results, calling out when there is a lack of results, and doing whatever it takes to get the result.
If you are tired of the status quo: bad drawings, mediocre project designs, working off a huge punch list, missing schedule dates, and dealing with subpar outcomes; reach out to Zach Van Schoyk!