Job Description
Responsibilities:
- Identify, pre-qualify and call on non-contract customers and current contract customers to increase awareness of company service offerings.
- Prepare estimates for contracts and proposals.
- Follow-up on sales leads and lists, both self-generated and via other sources.
- Manage multiple opportunities particularly focusing on selling service agreements and new equipment.
- Sell, renew and expand renewable service agreements, to both new and existing customer.
- Maintain a closing ratio on: Generated leads of 70% or higher; Marketed leads of 50% or higher.
- Must be accessible by phone at all times.
- Demonstrate technical expertise and maintains a high level of credibility.
- Recommend solutions and links customer objectives to total value solution and competitive advantage.
- Positively and credibly influence service strategies with homeowners.
- Develop proposals and contracts for residential service agreements.
- Effectively write and present proposals.
- Negotiate value and address resistance and closes the sale.
- Maintaining a courteous demeanor with all customers and associates.
- GED or High School Diploma
- Associate's degree in related field preferred
- 3 years of in-home sales experience.
- Prior success in the industry with knowledge of industry and local market.
- Knowledge of HVAC field concepts, practices, best practices, procedures, tools, and equipment.
- Strong relationship building skills, customer focused and disciplined.
- Strong needs-based sales skills and a passion for excellence
- Previous experience with in-home service agreement sales and estimating.
- Strong negotiation and influencing skills.
- Good communication and presentation skills.
- Computer proficiency to include Microsoft Word and Excel.
Authority Brands Inc. is an Equal Opportunity Employer