Working in Hurley Retail will be rewarding and challenging and is definitely not just another job. You will be an ambassador of the Hurley brand and everything we stand for: drive, determination, and the unyielding commitment to excellence. We are committed to making every customer’s experience a rewarding one. As a member of our Retail team your contributions will be a big part of our success.
Objective: To assist store management, as a member of the Hurley team, to achieve sales targets and ensure long-term business growth by providing premium customer service and maintaining store standards
- Embrace and utilize customer service training principles
- Build deep connections to the customer using training principles
- Understand expectations and achieve targeted sales goals.
- Ensure 100% zone coverage
- Drive toward a high level of product expertise
- Understand and demonstrate an understanding of Retail standards (store attendance, conduct standards, Matter of Respect, etc.)
- Ensure daily restock is completed
- Ensure all merchandising standards are maintained
- Support other facets of the retail location (front of house, back of house, shipping and receiving, store opening and closing, customization, etc.) as business requires it
- Other duties as assigned
Qualifications:
- High School/Secondary School Diploma or equivalent
- 1+ year work experience
- Ability to understand direction and communicate in English
- Ability to establish and maintain effective working relationships with co-workers and management staff
- Demonstrate a courteous and helpful attitude
- Must be able to manage personal time to accomplish multiple tasks in a fast-paced environment
- Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time
- At least 18 years of age