Human Resources Technician

The purpose of this position is to provide a variety of responsible, confidential specialized clerical duties in support of Human Resources services and programs.

Essential Duties and Responsibilities:

• Manages and coordinates HR departmental operations such as payroll, fleet, inventory, maintenance of office equipment, travel & training, and master HR calendar of events.
• Reviews and processes employment verifications and tuition reimbursement requests.
• Works closely with HR Director on annual budget preparation and ongoing reporting.
• Reviews and reconciles all P-card processing, invoices, purchase orders, requisitions and vouchers.
• Oversees and manages administrative support and customer service by handling calls, assisting visitors, and distributing departmental mail.
• Oversees and maintains personnel files for 1,000+ active coworkers, retirees, and separated coworkers.
• Reviews and distributes departmental emails and faxes, and PANs received via Content Central.
• Leads HR Programs by overseeing the Jo Atwater Award, Journey through Concord, and the Annual Service Awards.
• Adhere to the HR Department’s Confidentiality Statement.

Supplemental Functions:

• Performs other similar duties as required.

Job Specifications and Qualifications:

Knowledge:

• Modern office procedures
• Customer service principles
• Basic mathematical, accounting, budget, and record keeping principles
• Grammar, punctuation, and spelling principles
• Office management principles
• Human Resources general principles
• Research methods

Licensing and Certifications:

• Ability to obtain Valid North Carolina Notary License within 6 months of hire. Failure to obtain may result in termination.

Working Conditions / Physical Requirements:

• Positions in this class require: fine dexterity, handling, vision, hearing, talking, sitting, twisting, standing, walking, lifting, carrying, reaching, pushing/pulling, bending, crouching.
• Sedentary Work: Exerting up to 10 pounds occasionally or negligible weights frequently; sitting most of the time.

• Strong attention to detail
• Effective problem-solving skills
• Ability to multi-task and successfully manage high volume, time sensitive, discretionary information while meeting deadlines
• Excellent communications (oral and written) and customer service skills
• Preparing business correspondence
• Conducting research
• Operating modern office equipment
• Ability to effectively interact with coworkers, supervisor, and citizens
• Preparing a variety of reports
• Ability to uphold confidentiality
• Ability to remain calm in stressful situations

Associate’s degree in Human Resources or related field from an accredited college of university, with at least three (3) years of relevant experience; or the City may consider an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

Please be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted.
If multiple applications are submitted to an individual position, only the most recent application received prior to the posting closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone.To check the status of your application, please log in to your account.

The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.