Human Resources Manager

Job Summary
The HR Manager is responsible for performing a wide variety of functional and transactional HR support to assigned departments and clubs within the organization. This position is far from one dimensional, providing a wide range of HR tasks in multiple functional areas including talent acquisition, onboarding, benefits administration, employee relations, performance management and a knowledge of employment policies. The role is critical in executing our people initiatives and driving HR functional excellence. Specifically, the HR Manager is response for the following:
Employee Relations / Employee Engagement

• Support employees with resources with questions regarding policies, practices and procedures;
• Support club leaders and department managers with employee relation matters when needed. Escalate progressive discipline, termination process to the Human Resource Director
• Participate in and conduct investigations and advises Human Resource Director of issues that have arisen.
• Recommend employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation
• Support and lead employee engagement projects, to include but not limited to, employee surveys and action planning;

General HR Administration

• Provide support to employees in various HR-related topics such as leave, compensation, policies and procedures promptly and resolve any issues that may arise;

§ Directly support assigned department/club leaders with daily HR support;

• Conduct employee onboarding and help organize training & professional development initiatives.
• Promote HR programs, such as employee referrals, EAP plan to create an efficient and conflict-free workplace;

§ Perform employee leave management; timely notice of employee terminations, notifying payroll, exit interviews, etc.

• Recommend new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed;
• Assist in compensation and benefit plans;
• Undertake tasks around performance management, such as annual performance reviews;
• Gather and analyze data with useful HR metrics, like time to hire an employee turnover rates;
• Maintain HRIS System (BambooHR) to ensure all employee records are up-to-date.
• Ensure employee files and records in electronic and paper form are maintained for legal compliance;
• Coordinates response to unemployment claims by service provider; reviews quarterly claims reports for accuracy and resolves discrepancies;
• Keep abreast of HR legislation, employment law and HR trends/best practices, in order to keep BGCC in compliance with local, state and federal employment laws and regulations.

Leadership/Supervision

• Assist with the Youth Employment Program hiring process; ensure grant and legal compliance.
• Take lead with worker compensation cases, including processing claims, logging injuries, and following-up with employee, supervisor, and adjuster until returned to regular duty and case closed.
• Guide and provide direction for Talent Acquisition Coordinators/BGCGRR Hiring Teams

• Assist Human Resource Director with special projects and human resource initiatives; such as training and development plans;• Support Diversity and Inclusion Initiatives.
Benefits Administration
• Serve as the Benefits Administrator which includes and not limited to:

• Administer full scope of benefits plans for employees including health, dental, and vision retirement plan, EAP and wellness
• Enroll new employees in benefit programs (Health & retirement plans), terminates employees who leave, and processes changes in status
• Conduct benefits reconciliation to ensure premium deductions are correct, resolve discrepancies and/or coverage issues;
• Respond to employee benefit inquiries referring staff to external benefit representative for answers to questions regarding health coverage;
• Manage leave of absences in compliance with FMLA and ADA; o Provides oversight of benefits administration and interface with HRIS;
• Assist with annual reporting for employee benefits: ACA, 401k, and health plans.

The HR Manager will bring the following attributes:

• Be a friendly, enthusiastic team player with a strong drive to create a positive work environment;
• Exceptional relational skills (empathy, sincerity, building rapport, networking, etc.)
• Professional, independent, responsive and flexible;
• Excellent organizational and interpersonal skills, ethics and cultural awareness;
• Maintain a high level of confidentiality and handle access to sensitive information;

The successful HR Manager must meet the follow requirements:

• Bachelor's degree with HR emphasis preferred;
• At least three years of HR generalist experience;
• Candidate must be able to pass a criminal background check and reference checks.

Environment
Normal internal office environment. Frequent internal contacts with employees throughout organization required. Sedentary work. Exerting up to 20 pounds of force occasionally or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time and not substantially exposed to adverse environmental conditions.
Disclaimer
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.