Human Resources

The HR Office Administrator is primarily responsible for ensuring associate hiring and on-boarding process is consistent and successful. He/She will be integrally involved in and will manage recruiting, associate hiring, orientations and in-service training. This person is often the first voice a potential client hears when calling about service, so he/she must have superb phone and communication skills. He/She has responsibility for properly handling referrals and receiving them in an accurate and detailed manner, providing assistance with scheduling shifts and helping with other office duties.

Essential Functions

• Interviews, screens and tests applicants.
• Sets up orientation for potential caregivers, including creating packets with all necessary paperwork and documents and drug test documents. Develops, updates and maintains documents.
• Maintains documentation of associate work record in database and ensures current and complete personnel records for all homecare associates.
• Maintains documentation of client records in database, including changes to the care program, employee preferences, comments on service and any incidents that affect the company.
• Communicates continually with associates and clients to evaluate service.
• Responds promptly and courteously to all clients' calls.
• Assists with sales, marketing, and public relations efforts as needed.• Assists with scheduling and coordinating day to day activities of caregivers.
• Other general office and clerical functions.
• Other duties assigned by the Manager

Education, Experience, Knowledge, Skills, Abilities and Availability

• High School graduate or equivalent with two years of business experience, preferably in recruiting.
• Able to multi-task and display a calm and collected demeanor to clients, caregivers, referral sources, vendors and other constituents.
• Strong office and computer skills, including familiarity with Microsoft Office and ease of use with databases. Must know how to navigate the internet.
• Excellent organizational abilities and interpersonal relations. Outstanding telephone skills are required.
• An independent worker who takes initiative, is adaptable to change and demonstrates sound judgment.
• Knowledge of common medical terminology.
• Read, write, speak, and understand English as needed for the job.

Other requirements

Additional requirements include an individual who:

• Demonstrates relevant subject matter competence; readily absorbs and leverages new technical information and uses analytical skills in solving problems;
• Willingly shares knowledge, experience and resources; works constructively with others; places organizational success above personal gain; and collaborates and coordinates across boundaries of all kinds;
• Prepares others to understand and adapt to change; shapes the organization's cultures and infrastructure to support change; and provides compelling rational for change;
• Actively approaches employees to identify and understand their needs; continually searches for ways to improve client and employee service; and seeks and acts on feedback from clients and employees
• Stimulates others to innovate and to develop new creative ideas; proactively seeks and generates new and innovative solutions; and takes appropriate risks when others might be more hesitant;
• Commits to the achievement and maintenance of quality; continuously improves processes and specific deliverables; and follows the most cost-efficient route to achieve targets;
• Shows consistency between works and actions; actively listens to others; and seeks out and acts upon feedback on own behavior;
• Attracts and recruits high caliber individuals; develops the knowledge and skills of others; acts as a role model in leadership and • Resolves conflicts before they get out of hand. Conveys a realistic confidence in own abilities and decisions.

We offer competitive compensation packages and comprehensive benefits. Join our team and make a difference in the lives of our employees!

Note: This is a paid position. Internship positions must also be compensated.

Job Type: Full-time

Pay: $22.00 per hour

Experience:

• Leadership: 1 year (Required)

Ability to Commute:

• Slidell, LA 70461 (Required)

Ability to Relocate:

• Slidell, LA 70461: Relocate before starting work (Required)

Work Location: In person