Human Resource Administrative Assistant

Description

Rapid City is nestled at the base of a low mountain range and is considered to be the gateway of the Black Hills. Surrounded by 1.2 million acres of forests, it's close to 6 national parks and various monuments, offering rich cultural experiences and a vibrant downtown. Despite its growth, Rapid City maintains a small-town feel, making it a great place to work, live, and play.
The Human Resources Department is a friendly and committed team, here to support over 1,800 active employees. We're eager to meet potential new team members, extending a warm invitation to all job seekers interested in exploring opportunities with us. At City Human Resources, we proudly offer essential services to 13 City departments and assist hundreds of community members. Our key services include handling payroll, recruitment, welcoming new hires, managing benefits, fostering employee and labor relations, and providing training. We're committed to building a supportive and positive environment for everyone we serve!
The City of Rapid City offers fantastic benefits including 2 healthcare options with low premiums, 6% employer-matching retirement, life insurance benefits, short-term disability, and generous vacation and sick leave. For a detailed benefit summary, click here.

Position Details

ABOUT OUR JOB
As a Human Resource Administrative Assistant, providing both administrative and customer service support is crucial, not only to the City of Rapid City's current and future employees but also public officials and the general public. The nature of work may vary depending on the dynamic needs of the department and will include handling phone calls, emails, and in-person inquiries. The role demands a keen ability to handle confidential information, adapt to changing priorities, and juggle various assignments with flexibility.
Essential Duties and Responsibilities:

• Provides friendly and professional front-line customer service for incoming phone calls, walk-up traffic, and general e-mail support. Acts to resolve questions and issues in a timely and effective manner, escalating critical issues to the appropriate party.
• Coordinates efficient daily operation of HR office, including ordering office supplies, front-desk coverage, posting mail, scheduling equipment maintenance and repair, preparing purchase orders, and processing general requests such as travel reimbursements and reserving meeting rooms/facilities.
• Maintains accurate and timely processing and scanning of employee files into the appropriate system(s) in compliance with current state and federal requirements. Ensures employee information in a variety of formats is updated.
• Processes general HR requests and correspondence as needed, such as basic verifications of employment, address changes, intranet/internet updates, and pulling requested reports from HRIS, etc.
• Provides administrative and operational support to the Human Resources team members and assists in various research projects and or/special projects as needed.
• Coordinates HR-related special events such as blood drives, health/wellness clinics, etc.
• Maintains utmost confidentiality and uses discretion at all times.

Additional Information

ABOUT YOU
An ideal candidate will have excellent and effective communication and computer skills, a professional and approachable manner, and the ability to work on a small, customer-service driven team. We understand your time is valuable, so we encourage you to apply if you possess the following minimum requirements:
Qualifications:

• High school diploma or general education degree (GED)
• A minimum of 1 year of directly related experience working in a professional administrative support role or any such combination of education and experience deemed acceptable by the department.
• Proficient Microsoft Office Suite experience.
• Must have a valid driver's license or the ability to obtain one within 30 days of hire.