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SalaryDescription
INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED.
The City of Fayetteville is seeking a Human Relations Specialist to perform a variety of support duties related to the operations and activities of the Human Relations department to ensure fair and equitable treatment of all persons; to investigate complaints filed under various anti-discrimination laws and acts, including housing discrimination and mediation of unfair labor practices and public accommodation complaints; to coordinate assigned activities with other City departments and outside agencies; and to provide highly responsible and complex administrative support to the Diversity Equity & Inclusion Director.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Interview complainants; investigate complaints and make recommendations for action; meet with Diversity Equity & Inclusion Director to discuss cases and recommended action.
- Perform research and gather information regarding complaints received; meet with various parties to discuss and act on complaints; coordinate activities with a variety of outside agencies including state and federal agencies.
- Represent the Diversity Equity & Inclusion department to other City departments, commissions and boards and outside agencies; explain Human Relations department programs, policies, and activities; negotiate and resolve sensitive, significant and controversial issues.
- Develop training modules for pilot education and technical assistance programs; present educational programs to various outside groups and agencies; prepare and present presentations on civil rights legislation, and other laws and legislation pertaining to the Human Relations department, Commission and Fair Housing Board.
- Provide staff assistance to the Human Relations Commission and the Fair Housing Board; prepare and present staff reports and other necessary correspondence.
- Serve as conciliator / mediator for various complaints, allegations and disagreements within the community; serve as facilitator for dispute resolutions.
- Prepare activity reports for the Department, Commission and Board; provide reports and relevant information to the Diversity Equity & Inclusion Director, Commission and Board.
- Provide professional advice and direction to the Commission & Board relevant to assigned area; carry out staff assignments; prepare agendas and give staff reports.
- Perform public relations functions for assigned area; make presentations to organizations, agencies, and the general public.
- Conduct and coordinate training seminars and workshops for city employees on anti-discrimination issues.
- Respond to and resolve difficult and sensitive employee and resident inquiries and complaints.
MINIMUM QUALIFICATIONS
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
Three years of experience in all phases of Human Relations administration.
Training:
Equivalent to a Bachelor's degree from an accredited college or university with major course work in public or business administration, Human Relations, sociology, political science, or a related field.
LICENSING & CERTIFICATIONS:
Required:
None.
Preferred:
None.
From the time of closing, the selection process is anticipated to last approximately 4 - 6 weeks. The process will consist of a panel interview and clerical tests which may include, but are not limited to, Customer Services, Reading Comprehension, Word Use and Vocabulary with the selected candidate being subject to a pre-employment drug screen, background check and driving history check.
Health and Dental Insurance:
The City of Fayetteville Employee Healthcare Benefit Plan provides comprehensive and affordable health and dental coverage while maintaining reasonable costs to employees. Coverage is available for all regular status employees scheduled to work 30 hours or more per week. Employees may also choose to cover eligible dependents. The premium is deducted on a pre-tax basis, with the City paying a portion of the premium. Qualifying employees are eligible for benefits on the 1st day of the month following 30 days of service.
Employer Paid Leave
Paid Vacation: Employees earn vacation leave beginning the first day of employment, however, they are not eligible to take leave for 6 months. Leave accruals are based upon the number of years of service and the number of hours an employee is scheduled to work.
Paid Holidays: The City of Fayetteville observes 11 paid holidays per calendar year. The approved holidays are New Year's Day, Martin Luther King Jr. Day, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, 2 days at Thanksgiving and 2 days at Christmas.
Sick / Funeral Leave: Regular employees earn sick leave in proportion to the number of hours they are scheduled to work per week. Sick leave accruals begin the first day of employment. Sick leave can also be taken for deaths in your extended family. Sick leave hours accumulate without limits and may be used toward credible service upon retirement from the NC Local Government Retirement System.
Retirement:
The City assists our employees in securing their financial future during retirement by participating in the Local Governmental Employees' Retirement System, administered by the State of North Carolina. Regular status employees, scheduled to work 20 hours or more per week, become members in the retirement system upon employment. As a member of this system, employees are required to contribute 6 percent of their gross salary on a tax-deferred basis.
Deferred Compensation Plans:
To further assist employees in saving for retirement, the City offers two supplemental retirement savings programs. These programs offer employees an opportunity to save a portion of their salary on a tax-deferred basis to supplement their retirement benefit. The programs offered are 401(k) Supplemental Retirement Income Plan and the ICMA 457 Plan.
Cafeteria Plan / Supplemental Benefits:
Realizing that each employee may have different insurance needs, the City offers its employees the opportunity to supplement City-provided benefits by selecting from the benefits listed below. These benefits are offered at employee's expense through payroll deduction:
- Term Life Insurance (Pre-tax basis first $50,000 for employees)
- Dependent Term Life Insurance
- Critical Illness Insurance
- Universal Life Insurance
- Vision Insurance (Pre-tax basis)
- Disability Insurance
- Healthcare and Dependent Care Reimbursement Account (Pre-tax basis)
The first year an employee contributes to the retirement system, the city provides a death benefit of $3,000. After one year as a contributing member of the Retirement System, a death benefit is provided that is equal to the highest 12 months' salary in a row during the 24 months before death, no less than $25,000 and no more than $50,000. There is no cost to the employee for these benefits.
Pay Periods/Direct Deposit:
City employees are paid bi-weekly, every other Friday. As an added convenience and safety measure, the City requires all new employees to sign up for direct deposit of their payroll checks.
Employee Assistance Program:
The EAP is available at no cost to all employees and their household members. The EAP provides confidential guidance on legal, financial and personal issues that could affect your health, relationships and job performance.
