Hris Analyst

Description/Job Summary

RHD is seeking a full time HR Sysms Analyst to support and provide ongoing analytics of the current HR systems and reporting tools.

Full time employees of RHD receive:

- Comprehensive medical, dental, and vision benefits

- Wellness plans for mind and body

- Continous Learning Environment

- Dedication to Professional Development

- Generous paid time off (up to 5 weeks with holidays, PTO, and sick)

The HRIS Analyst partners with various departments such as HR, Payroll, Operations, Benefits, L&D/OD, and IT. This role works with the HR Systems and Projects Manager to continually review and seek better ways to utilize our current and/or future HR systems to drive efficiencies and effective ways of working and provide information and insight to stakeholders. This position focuses on data integrity, strategies to provide information to employees and managers, development of system functionality, end-user support, and special projects (as assigned).

Responsibilities/Duties

Audits & Analytics

• Performs audits of critical data elements and ensures data integrity, analyzes work process design and leverage return on technological capabilities despite incomplete or ambiguous information

• Provides analytical and functional support to multiple HR projects and initiatives

• Analyze data integrity and uses data to recommend and develop best practices despite incomplete or ambiguous information

• Assists with the creation of standard and complex processes and tools as required using HR and other internal systems, creates and maintains dashboards and other business intelligence tools

• Assess needs of employees and managers for education, information, and communication, and develops strategies to provide information.

System functionality & End User Support

• Act as subject matter expert and perform troubleshooting for end users for all HR systems

• Works with other RHD teams and vendors on testing, configuration, quality control, and system compliance

• Identifies and evaluates problems and possible causes to determine root causes and impacts. Research issues thoroughly and uses sound judgement to recommend system and process improvements, innovative solutions, policy changes and/or variations, which must be approved by leadership

• Supports day to day maintenance and troubleshooting; and liaising with all internal & external stakeholders as required

• Works with system vendors to resolve issues and gain better understanding of products to ensure alignment and continued system-wide improvement of the HR systems; support the design, development and implementation of system solutions to meet organizational and business needs

Project Planning & Management

• Works with project leads and stakeholders to define project schedules, user documentation and communication materials on HR technology system implementation and rollout

• Contributes to the design, development and facilitation of HR technology training

• Work with a team to help identify and resolve deployment risks, potential impacts, and appropriate workarounds

• Assist with sourcing and selection process for third-party software

• Partners with L&D/OD in change management activities including training and developing technical process documentation

• Serves as a backup to HR Systems & Projects Manager

Other

• Government/external reporting support (DOL/EEOC/OFCCP, etc) - pulling and managing employee data from HR and other RHD systems

• Support RHD's Strategic Objectives and initiatives

• Stay abreast of new external trends and innovations in the field of information systems/technology

• May be required to be on-call or work after normal operating hours

• Perform other tasks, duties, and responsibilities as assigned

Required Experience

• Minimum 5 years working as a Project Lead/Project Manager and working with Human Resources, Benefits and Payroll

• Minimum of 5 years' working with Information Technology Systems and supporting integrated applications

Required Education

Required Qualifications

• Vendor management experience working with third parties for existing and potential new solutions

• Proficient in Microsoft Office Suite - expertise in Excel (Pivot Tables, VLOOKUPs)

• Ability to work under pressure and manage changing/competing priorities in a fast-paced environment

• Understanding of and demonstrated experience with project management and HR processes improvement

Program Summary

Resources for Human Development is a national human services nonprofit with the broadest possible service mission, and specializes in creating innovative, quality services that support people of all abilities wherever the need exists. Founded in 1970, RHD supports more than 160 human service programs across the country, serving tens of thousands of people every year with caring and effective programs addressing intellectual and developmental disabilities, behavioral health, homelessness, addiction recovery and more.

RHD employees and programs in the City of Philadelphia are required to follow the COVID vaccine mandate. Revised PDPH guidance allows for new hires to be partially vaccinated at the time of hire. This means they have received at least one shot in a two-dose series or a single dose in a one-dose series before beginning in-person shifts. The final dose must be received within 8 weeks of hire (start date). This currently does not include boosters.