Hr Shared Services Administrator

Position Summary:
The Shared Services administrator is the initial point of contact for administrative requests for Shared Services and departments we support. The administrator ensures that documents received are properly processed to send or upload to Iron Mountain. In this position, physical and digital files are pulled as requested. The administrator works with Compliance by tracking required documentation for personnel files. In this position you will provide reporting and auditing summaries to leadership. The administrator will assist the MyPenskeHR team with administrative tasks as well as case volume.
Major Responsibilities:

• Process new hire, termination, date of hire changes, and other paperwork that is required to be in the personnel file.
• Work with Iron Mountain to retrieve electronic personnel files and send electronic information to be stored in the Digital Records Center.
• Maintain accurate records of personnel files sent to Iron Mountain for Storage
• Work with the compliance department to ensure associate files contain required documentation.
• When files are not listed in the Iron Mountain system, research, then when found ensure Iron Mountains records are updated for accuracy.
• Process term files received from districts.
• Annual check of termed file dates to determine which qualify for purging.
• Reporting and Auditing on HR processes
• Assist the MyPenske HR team with case volume by answering short response questions.
• Catalogue, complete, and update SOPs
• Department email and service request management
• Manage department mail including preparation of communications and tracking numbers.
• Complete retirement kits for associates preparing for retirement
• I-9 User Management for the organization
• Complete additional projects as assigned

Qualifications:

• Associate's degree or actively enrolled in a bachelor's degree program required
• Bachelor's Degree preferred
• 2+ years of customer service experience required
• Good verbal and written communication skills
• Above basic to intermediate Excel skills
• Work well independently and on a team
• Excellent Time management
• Desire to be challenged
• Motivation to learn
• Positive attitude
• Adaptable to change

Physical Requirements:

• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
• While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.
Job Category: Human Resources
Job Function: Customer Service
Job Family: Customer Experience
Address: 100 Gundy Drive
Primary Location: US-PA-Reading
Employer: Penske Truck Leasing Co., L.P.
Req ID: 2329058