HR Communications Program Manager

Eligible for a hybrid work schedule split between home & office.

Position overview:

As the HR Communications Program Manager, you’ll play an integral part in engaging our teammates in key cultural and HR programs. You’ll craft and share information about our benefits, people practices and commitment to diversity, equity, inclusion and belonging to cultivate understanding and participation. As a primary storyteller, you’ll celebrate our unique culture. You’ll also administer culture-building engagement programs that foster camaraderie and pride among our teammates.
Reporting to the Director, HR Communications, you’ll use your expert communication skills to imaginatively convey human interest stories and important HR-related information through the written word, images, video and events. You’ll also apply your fanatical attention to detail to coordinate organization-wide communication and engagement programs and campaigns for a global $3.5 billion public company with over 300 full-service restaurants and more than 47,500 total staff members.

You’ll thrive in this position if you’re:

• An expert communicator: you’re capable of telling compelling stories clearly, concisely and conversationally as well as making complex information easy to understand. You strike the right tone with every audience and use your superior writing skills to influence and persuade others to take action, never leaving a bad first or last impression.
• A creative mind: you constantly look at things from a new perspective, think outside the box, and investigate new ideas and techniques.
• A master planner: you’re skilled at juggling multiple priorities at one time and keeping track of deadlines without missing a step.
• A team player: while you’re a capable self-manager, you thrive when you’re a part of a team; you enjoy collaborating and brainstorming with others, especially on new projects. You inspire trust, respect confidentiality and are the ultimate teammate.
• Eminently adaptable: you thrive in a fast-paced environment and you’re able to change direction rapidly when priorities and deadlines shift.
• Driven by results: you're conscientious about delivering high-quality deliverables on-time, every time.

Here’s more of what you’ll get to do:

• Manage the design and content of a variety of our HR communications vehicles, including but not limited to our internal websites, company newsletters and magazines, email campaigns, video and in-person events and celebrations.
• Project manage communication campaigns, including project plans, schedules, task lists, status reports, and deliverables.
• Develop and maintain editorial calendars.
• Write, design, and deliver communications on a variety of employment-relevant topics. Identify, research, write/design and amplify stories that authentically portray our employment brand and reinforce our culture and identify opportunities to share them across our digital and print communications platforms.
• Collaborate with a high-performing team to produce events and celebrations from start to finish.
• Manage external print, design, and language translation vendors.

What we require:

• 5+ years’ experience in internal communication, marketing, or related field
• 2+ years of experience in communicating HR-related topics, such as culture and engagement, benefits, employee relations, or talent acquisition
• 1+ years of experience in corporate event planning
• Expert copywriting and business writing skills. Highly skilled in editing and proofreading
• Advanced graphic design skills, and ability to create attractive, compelling visual assets for digital and print communications
• Exceptional organizational skills, ability to create project timelines, juggle multiple priorities and execute toward realistic deadlines
• Exemplary verbal, written, and interpersonal communication skills
• Ability to effectively interact with staff at all levels in a fast-paced environment, with a high level of professionalism, adaptability, calmness and ability to maintain confidentiality
• Advanced proficiency in MS Office (Word, Excel, PowerPoint)
• Strong proficiency with Adobe InDesign, Photoshop, Canva, or similar software
• Proficiency with email marketing platforms such as Poppulo

What we prefer:

• Bachelor’s Degree in Communication, Public Relations, Marketing, English or related field
• Experience in the restaurant or retail industries

Recognized as a Fortune 100 Best Companies to Work For® since 2014, The Cheesecake Factory Incorporated is a global $3.3 billion public company with 47,500 staff members across more than 300 casual dining restaurants, including The Cheesecake Factory, North Italia, Grand Lux Cafe, Social Monk, and Fox Restaurant Concepts. Internationally, 30 The Cheesecake Factory restaurants operate under licensing agreements. Our Bakery division creates over 35,000 delicious cheesecakes per day and other baked products for our restaurants, international licensees, and third-party bakery customers.
We offer a people-centered culture and are committed to creating an inclusive workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, and experiences, and encourage individuals from underrepresented backgrounds to apply.
#SoCheesecake #LifeAtCheesecake
The Cheesecake Factory Incorporated is an Equal Opportunity Employer and offers reasonable accommodations to job applicants with disabilities.