Housing Assistant- Graduate Housing Operations
Yale Housing - Operations
Yale Posting Status
CLOSED TO FURTHER APPLICATIONS
University Job Title
Administrative Assistant
Bargaining Unit
L34 - Local 34 (Yale Union Group)
Compensation Grade
Labor Grade C
Wage Ranges
Click here to see our Wage Ranges
Searchable Job Family
Administration, Secretarial
Total # of hours to be worked:
37.5
Work Week
Standard (M-F equal number of hours per day)
Work Location
Central Campus
Worksite Address
420 Temple Street
New Haven, CT 06511
Position Focus:
The Yale Graduate Housing assistant is first contact for all Central Housing operations tasks under the Supervision of the Housing Operations Manager. The HA operates as a field representative for Graduate Housing needs. With strong verbal and written communication skills the HA will serve as a liaison between Yale departments such as facilities and students to make sure each building is clean, safe, and maintained on both the inside and outside based on commitment to university standards.
Essential Duties
1. Serves as source of information to students, staff, faculty, and clients on policies, procedures, and office activities. 2. Greets visitors. Answers and screens telephone calls. Assesses natures of business. Provides assistance or refers to appropriate individual. Schedules and coordinates meetings and appointments. 3. Receives and schedules client referrals. Resolves scheduling conflicts. Formats, keyboards, edits and proofreads correspondence, grants, manuscripts, reports, and other material. Assembles attachments and corresponding material. 4. Reviews outgoing material for completeness, attachments, dates, and signatures. Composes general correspondence and written material. 5. Gathers, compiles and records data. Creates reports and summarizes findings. Assembles and compiles material for grant, contract, and budget preparation. 6. Monitors expenditures and reconciles financial statements. Coordinates travel arrangements. Establishes and maintains filing systems. Sorts screens and distributes mail. Completes forms. 7. Orders and maintains inventory of supplies. Photocopies material. Oversees and instructs support staff. Performs additional functions incidental to office activities. 8. May perform other duties as assigned.
Required Education and Experience
Four years of related work experience, two of them in the same job family at the next lower level, and a high school level education; or two years of related work experience and an Associate's degree; or an equivalent combination of experience and education.
Required Skill/Ability 1:
Knowledge of Microsoft Office, including intermediate proficiency of Outlook, Word, and Excel.
Required Skill/Ability 2:
Demonstrated ability triaging incoming phone calls. Demonstrated strong customer service skills. Demonstrated strong verbal skills and written communication skills.
Required Skill/Ability 3:
Valid driver’s license required.
Required Skill/Ability 4:
Ability to be a self-starter and to handle multiple tasks, demands and deadlines. Ability to be a team player. Demonstrated willingness to learn new skills and tasks as necessary.
Required Skill/Ability 5:
Excellent organizational skills; ability to respond to complex problems and initiate corrective action.
Preferred Education, Experience and Skills:
Experience with Housing Director, StarRez or other housing software preferred.
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
COVID-19 Vaccine Requirement
The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here:
https://covid19.yale.edu/health-guidelines
Posting Disclaimer
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
EEO Statement:
University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Note
Yale University is a tobacco-free campus
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