Housekeeping/Laundry

Housekeeper
(Holiday/ARUS/ARC)

Position Description

Job Title: Housekeeper
Department: Housekeeping
Reports To: Assistant General Manager/General Manager
FLSA Status: Non-exempt
EEO-1 Job Category: Service Worker

Job Summary

In the role of Housekeeper, you will be responsible for maintaining the Community interior, including residents’ apartments, in a clean and sanitary fashion and in a courteous and friendly manner.

Principal Duties and Responsibilities:
The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation.

▪ Housekeeping Responsibilities o Provide general housekeeping for both the Community as a whole and individual resident apartments. This includes but is not limited to, vacuuming, dusting, and cleaning the main entryway, common areas, dining room, hallways, patios, and resident apartments. o Resident apartments also include cleaning and defrost refrigerators (as needed), cleaning and checking heat system filters, etc., changing the bed and linens, and ensuring adequate linen supplies in each apartment.
Turn mattress (with assistance) as necessary and empty waste baskets. o Provide deep cleaning of apartments as needed. Pay special attention to the main entry area, focusing on carpets, plants, pictures, railings, windows, and light fixtures. o Launder all linens by washing and drying in the laundry facilities provided. o Follow Company sanitation and safety procedures.

▪ Server Responsibilities o Greet residents and guests at each table with a smile to serve beverages, cereals, and/or soups/salads from the cart. o Courteously and clearly review the menu of the meal, take resident orders, and serve meals and desserts. o Return cart to the kitchen and assist with storage of perishable items. If needed, deliver trays to resident rooms. o Bus and clear dishes from tables after meals and reset for the next meal following proper sanitizing procedures for tables and chairs as outlined in the Food Service Guidelines. Vacuum carpets, etc. o Complete side work – fill sugar holders, replenish creamers, clean coffeemaker, etc.

▪ May perform other duties as needed and/or assigned.

Last Updated: 02/22/2022
Approved By: EVP of Community Operations and SVP of Functional Operations

Minimum Qualifications

▪ Basic reading, writing, and mathematical skills.
▪ Communicate effectively in English with employees and residents.
▪ General knowledge of sanitation and safe food handling practices.
▪ Ability to retain orders (up to four at one time).
▪ Strong organization and time management skills.
▪ Basic computer skills.

Required Competencies

▪ Action Oriented: o Enjoys working hard. o Not fearful of acting with a minimum of planning. o Seizes more opportunities than others.

▪ Approachability: o Spends the extra effort to put others at ease. o Builds rapport well. o Is a good listener.

▪ Dealing with Ambiguity: o Can effectively cope with change. o Can decide and act without having the total picture. o Can comfortably handle risk and uncertainty.

▪ Interpersonal Savvy: o Relates well to all kinds of people - up, down, and sideways in the organization. o Builds constructive relationships. o Can defuse high-tension situations.

▪ Perseverance: o Pursues everything with energy, drive, and a need to finish. o Seldom gives up.

▪ Time Management: o Uses their time effectively and efficiently. o Concentrates efforts on the more important priorities. o Can attend to a broader range of activities.

Last Updated: 8/16/2022
Approved by: EVP of Community Operations and SVP of Functional Operations

Physical Requirements/Work Environment

Task Continuous Intermittent Seldom N/A
Standing X

Walking X

Combined Standing/Walking X

Sitting X

Lifting/Lowering/Carrying – Weights
Up To 20 Lbs. X

Greater Than 20 Lbs. X

Lifting/Lowering/Carrying – Weights
Floor to Knuckle X

Knuckle to Shoulder X

Shoulder and Above X

Bending X

Twisting X

Reaching X

Pushing/Pulling X

Crouching/Stooping X

Kneeling X

Climbing/Reaching Hard-To-Clean Spots <1% Of the Day X

Operating Arm Controls Or Leg Controls X

Upper Body-Shoulder/Elbow Use X

Hand/Wrist Flexion-Extension X

Noise/Dust/Chemical Exposures X

Working at Heights X

Operating Mobile Equipment/Machinery/Vehicle X

*Continuous = 66-99% of the day; Intermittent = 33-66% of the day; Seldom = 0-33% of the day

This job description is intended as a summary of the primary responsibilities and qualifications for this position. The job description is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future.

The Company reserves the right to revise the duties set forth in this job description at its discretion. By signing below, I acknowledge that I have received this job description. My signature further acknowledges that I have reviewed this job description and understand that I have the individual and joint responsibility to fulfill all of the essential duties listed on a consistent and ongoing basis.

I have read and reviewed this job description and agree to abide by it during my employment.

Employee Name (Printed)

Employee Signature Date

Supervisor Signature Date

Last Updated: 8/16/2022
Approved by: EVP of Community Operations and SVP of Functional Operations

Job Types: Full-time, Temporary

Pay: From $14.00 per hour

Expected hours: 40 per week

Payment frequency:

• Paid biweekly

Schedule:

• 8 hour shift
• Day shift

Work setting:

• In-person

Work Location: In person