Housekeeping Team Leader

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:

Our Housekeeping Supervisor will help oversee the operation of the housekeeping department including daily monitoring of payroll, scheduling, key control policies, maintain par levels of supplies, training employees, disciplining employees, walking the hotel and rooms daily to ensure everything is clean and in orderly condition.

Job Specifications:

• Outlet: River Mountain Lodge
• Expected Pay Range: $23.00 - $25.99 / hour
• Shift & Schedule Availability:  Full Time

Job Responsibilities:

• Main responsibility is to assist the Executive and Assistant Housekeepers in managing the entire daily operation of housekeeping department.
• The supervisor will be responsible for the entire daily operation of the Housekeeping Department. Ensure all equipment is in good working order, provide a safe environment for employees and guests, ensure clean and organized housekeeping areas and ensure clean guest rooms and public areas, applied key control policies.
• Train housekeepers, house people, and inspectors on established Brand Standard policies and procedures.
• Leads day to day HK Inspector work scheduling using IQ-ware. 
• Coordinates all staff training.
• Manage payroll on PeopleSoft checking for exceptions and submitting the piece time.
• Submit the invoices for contract labor on Monday morning to Ardani and Mountain Temp.
• Control supply inventory, perform daily pre-shift meetings to ensure employees understand expectations, perform safety training procedures, and track and log Lost & Found items.
• Ensures all work is completed on schedule with the desired level of quality. 
• Personally inspects the housekeepers, house people, and inspector's work to make sure they work according to Brand Standards. 
• Ensures the housekeeping productivity is up to date, daily.
• Ensures the house-person activity sheet is up to date, daily.
• Cleans and inspections as required.
• Other duties as assigned

Job Requirements:

• High School Diploma required, Hotel Management Degree-Preferred
• 2+ years of housekeeping experience in hotels or condos-Preferred
• Able to communicate effectively in English, both written and verbal - Required
• Able to communicate in Spanish - Preferred
• Previous Excel knowledge - Preferred
• Experience on IQ-ware and Microsoft applications - Preferred
• Experience in a supervisory/management and housekeeping position - Preferred
• Strong organizational and team management skills- Required
• Experience with PeopleSoft-Preferred
• Able to stand and walk for 6-8 hours
• Able to lift 50 lbs
• Able to work weekends and holidays

The expected pay range is $23.00 - $25.99. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  498897
Reference Date: 11/07/2023 
Job Code Function: Housekeeping