Housekeeping Supervisor

Help us put the AC in Waco by joining the AC Hotel by Marriott Waco Family!

In AC Hotels’ view, attention to detail is the greatest form of generosity that can be offered to guests. AC Hotels is a stylish, edited experience that evokes harmony for the modern traveler. Associates, called Family Members, are able to thrive in a sleek environment and focus on what matters most to each other and guests.

Just steps away from the Silos and minutes from Baylor University, the AC Hotel Waco Downtown features 182 guestrooms, approximately 15,000 sq. ft. of Meeting & Event space. We are searching for a dynamic hospitality professional to join our team.

-- Duties --
- Oversee and manage the daily operations of the housekeeping department
- Develop and implement cleaning schedules and procedures to ensure cleanliness and sanitation standards are met
- Train, supervise, and evaluate housekeeping staff to ensure high-quality service delivery
- Monitor inventory levels of cleaning supplies and equipment, and place orders as needed
- Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and adherence to standards
- Collaborate with other departments to coordinate special cleaning projects or events
- Handle guest complaints or requests related to housekeeping services in a timely and professional manner
- Maintain a safe working environment for staff by enforcing safety policies and procedures

-- Skills --
- Strong knowledge of hospitality industry standards and practices
- Proven experience in industrial cleaning and housekeeping management
- Excellent attention to detail and ability to maintain high cleanliness standards
- Knowledge of proper cleaning techniques, equipment, and chemicals for different surfaces
- Ability to effectively communicate with staff, guests, and other departments
- Strong organizational and time management skills
- Ability to handle multiple tasks and prioritize workload effectively
- Knowledge of floor care techniques, including carpet cleaning, polishing, and waxing
- Familiarity with custodial procedures for maintaining public areas

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on organizational needs.

Job Type: Full-time

Pay: $16.50 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Cleaning: 2 years (Required)
• Hotel: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Waco, TX 76701 (Required)

Work Location: In person