1. Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations. To include but not limited to:
- Picking up trash
- Changing linen and making the bed
- Cleaning entire bathroom
- Sweeping and dusting guest room
- Cleaning the windows and balcony (80%)
- And all other duties as assigned by Executive Housekeeper/Room
Attendant, FOM, AGM/GM
2. Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations. (5%)
3. Receive assigned section, keys, supplies and any priority room requests from the Executive housekeeper/room attendant. Turn in keys and unused supplies at end of shift. (5%)
4. Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. (5%)
5. Report any missing articles, damage or mechanical problems to the Executive housekeeper/room attendant and turn in articles left in room. (3%)
1. Coordinate with Executive Housekeeper/Room Attendant on work priorities and provide assistance when needed. (2%)
Job Specifications (Knowledge/Skills):
Education: Nor formal education required
Experience: Prior housekeeping experience desirable
Skills and Abilities: Must have the ability to clean rooms during an eight-
hour working day
Able to communicate minimally in English
Self-starting personality with an even disposition
Ability to meet standards of appearance
Able to communicate with guests