Housekeeping for Inn at Century House Hotel

Description:The Inn at Century House is looking for hotel housekeepers to fill immediate openings in Latham, NY. The qualified housekeeper is dependable, detail-oriented, able to work independently, and prides themself on a job well done. They are thorough at cleaning and have excellent customer service skills. Available housekeeping hours are 9 am to 3 pm daily. We promise the right candidate a fun, safe, positive atmosphere.
Job Description:
CleaningResponsibilities

• Change and replace all bed linens and towels.
• Sanitize and clean all restrooms.
• Dust/wipe down all room surfaces, including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture.
• Vacuum/mop all floors.
• Restocks all room amenities, including soap, toilet paper, and clean towels, as needed.
• Ensures all rooms are set up to company standards.
• Cleans and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc.
• Observes Do Not Disturb signs.
• Completes daily checklists
• Ensures that all doors and windows are locked and that all lights, heaters, and other fixtures are turned off.

GuestService

• Offers guests assistance whenever possible.
• Responsible for resolving or escalating customer relations issues.
• Answers inquiries pertaining to hotel policies and services.
• Must respond to and follow up on all guest requests to ensure customers are satisfied with the hotel’s services and accommodations.
• Responsible for positively representing and promoting the property.
• Ensures systems and procedures are in place and followed for guest safety and security.

OtherDutiesasAssigned

• Completes daily housekeeping report
• Informs the Housekeeping Manager or Front Desk staff when rooms are ready for new customers.
• Reports any maintenance, security, or safety issues to the appropriate staff.
• Inspects rooms and reports any broken items, such as beds, chairs, and fixtures to management.
• Other duties as assigned.

Requirements:Job requirements:

• High School Diploma, GED, or equivalent years of relevant work experience required.
• Previous housekeeping experience highly preferred.
• Ability to understand English, read, write, and speak clearly.
• Ability to work efficiently under time constraints.
• Superior customer service skills.
• Able to work a flexible schedule.

Physical requirements:

• Ability to work with cleaning chemicals.
• Must be able to lift, push, and pull 50 pounds frequently.
• Must be able to reach with hands and arms; and stoop, kneel, crouch or crawl.
• The employee is frequently required to climb, balance, talk, and hear.
• The employee is occasionally required to sit and smell.

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Shift:

• Day shift

Work Location: In person