Housekeeper Room Attendant

Job Title: Housekeeper/Room Attendant
Department: Housekeeping
Reports to: Executive Housekeeper, Housekeeping Supervisor
Job Summary:
The Room Attendant is responsible for ensuring that guest rooms and public areas of the Hotel are cleaned and linens are restocked ensuring the Hotel is maintained to a high presentation.
Job Duties:

• Cleaning of the guest rooms to standard as assigned
• Performing physical labor
• Answering guest requests
• Providing excellent customer service as per the standards of the Hotel
• Courteously and promptly responds to guest room requests
• Moves heavy objects as requested
• Performs side duties as required
• Works closely with other departments to achieve maximum guest satisfaction
• Maintains a clean, safe, hazard-free work environment at all times
• Understands the emergency procedures for the entire Hotel
• Answers guest requests when necessary

General Behavior:
His/her behavior and personal appearance will always be geared to the objective of being an example to all other staff within the Hotel. He/she will strive to use a polite language and well-groomed behavior in his/her relation with the Hotel guests, colleagues and staff.
Job Requirements:

• Job-related experience an asset
• Must be neat, professional and well-groomed
• Must possess good organization/time management skills
• Must be a self-motivator-work with little supervision
• Must be able to work in a fast-paced environment
• Must be able to stand for extended periods of time
• Must be in good physical condition, frequent pushing/pulling/reaching/stooping/handling and gripping is required
• Must be able to lift up to 25 pounds (lifting above the shoulder is also required)
• Ability to relate well to Hotel guests and employees
• Guest-service oriented - team player
• High-initiative/self-starter with good communication skills
• Professional in demeanor and presentation
• Personable, enthusiastic, self-motivated and able to work independently
• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Positive attitude and outgoing personality are essential
• Must be able to work shifts-days, evenings, weekends and holidays
• Dependable and reliable

Note: This hotel is managed by the Woodbury Corporation, a family business founded in 1919. We have developed a remarkable legacy of integrity over income. As one of the oldest and most-respected real estate and hotel management companies in the intermountain west, join us and be part of our continued growth. Check us out at www.woodburycorp.com.