Housekeeper

Hotel Domestique is looking for professional, experienced, reliable Housekeepers. Members of our Housekeeping Team work together to guarantee our guests clean spaces which will exceed their expectations. Working alone or with a partner, each Housekeeper is responsible for the cleanliness of guest rooms, hallways, activity areas, and public spaces on the property. Major responsibilities include servicing accommodations according to property procedures, stocking housekeeping rooms, replacing bed linens and supplying guest.

ESSENTIAL JOB FUNCTIONS:

 Maintain a neat and professional appearance with a properly cleaned uniform.

 Using provided supplies, efficiently and effectively clean and maintain guest

rooms and public spaces. This includes, but is not limited to making beds,

changing bed linens, cleaning bathrooms, supplying amenities, dusting,

vacuuming, mopping, sweeping, washing windows, replacing light bulbs,

folding linens, as well as removing dirty linens, towels, garbage and recycling,

all with attention to detail and to the standards set by property management.

 Must work with a variety of cleaning chemicals, following appropriate

directions and in accordance with OSHA and State of South Carolina

regulations.

 Must be able to carry cleaning caddie with supplies and equipment. Work

with colleagues to keep storage areas clean and supplied.

 Greet guests warmly and politely, using discretion to avoid disturbing guests

in rooms or public spaces. Understand how everything operates in guest

rooms (climate control, fireplaces, fans, lighting, etc) and be able to explain

operation to our guests.

 Responsible for security of any room or supply closet keys, as well as for

respecting the personal property and privacy of guests while working in guest

rooms.

 Be prepared to answer basic questions about the property, activities, etc., or

know where to refer guests for answers.

 Work with other members of the Housekeeping Team to ensure that guest’s

needs are continually met. Make front desk staff aware of any special needs so

that notes can be made for future visits.

 Handle and communicate guest requests, special needs, guest room or public

space maintenance issues and guest complaints in a professional manner.

 Submit all lost and found items according to property procedures.

 Understand personal sanitation, the use of personal protective equipment

and how to handle unsanitary linens, bodily fluids, etc. Be aware of ways to

prevent personal injury from improper reaching, lifting, stretching and

carrying.

 Know who to notify in case of broken equipment or unsafe/unsanitary

conditions.

 Manually handle/lift/carry product up to 60 pounds between knee and

shoulders.

 Must have bilateral fine manipulation of both hands which may be repetitive

for entire shift.

 Must be vertically mobile working in limited space for entire shift.

 Protect the assets of this property and company.

 Must be willing to cross train in other departments.

 Work in laundry majorly to support hotel needs.

MINIMUM REQUIREMENTS:

 Must be eligible to work in the United States of America.

 Must be at least 18 years of age.

 Ability to communicate in English, both orally and written, with guests and

employees, some of whom will require high levels of patience, tact and

diplomacy.

 Ability to work as part of a team.

 Ability to understand verbal directions, labels on chemicals, and other

workplace safety signage.

 Active listening and observation skills.

 Ability to work under pressure and deal with deadlines, and stressful

situations during busy periods.

ABILITIES REQUIRED:

 Frequent walking, bending, balancing, stooping, reaching, pushing, lifting,

manual dexterity and repetitive motions. May require the ability to work on

uneven outdoor surfaces, move and arrange furniture and turn mattresses.

 Frequent stair climbing.

 Working in extreme temperatures and conditions both indoors and out.

 Schedule varies according to operational needs; will include early mornings,

evenings, weekends, holidays, rotating and split-shifts.

 Frequent hand-washing.

 Hazards include, but are not limited to lifting injuries, exposure to unsanitary

materials, slips, and tripping.

Tucked at the base of the beautiful Blue Ridge Mountains, Hotel Domestique | Restaurant 17 offers a serene, quiet escape in the countryside of upstate South Carolina. The peaceful destination’s unique, luxurious blend of Old World style and modern design transports guests far beyond the routine of ordinary life, making every stay one to remember. Hotel Domestique has also become a favorite base camp for those seeking exhilarating adventures. World-class cycling, golf, fishing and hiking abound in every direction.
Where old-world hospitality meets familiar European views, the cuisine of Restaurant 17 reveals an elevated twist on classic Italian and Mediterranean favorites. Chef Haydn Shaak marries classical training with his dedication to local farms and ingredients to craft a truly unique menu inspired by the seasonality of the Upstate.