Duties and Responsibilities:
· Clean and service assigned rooms and/or areas according to established standards (5 Ways of Clean) and procedures to include making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc.
· Ensure all rooms are cared for and inspected according to standards
· Replenish amenities according to operational standards
· Perform rotation cleaning duties as assigned by Executive Housekeeper
· Wear safety protection equipment as provided to keep in line with department regulations and any local legislative requirements
· Greet and acknowledge guests
· Notify supervisor when service is complete so that rooms may be sold or occupied
· Notify supervisor if guest room is unable to be serviced
· Document and report to supervisor if a guest room is in need of repair or damage has been done
· Keep housekeeping cart properly stacked with supplies such as cleaning agents and cloths
· Transport dirty laundry to the washing area in a timely manner
· Follow established safety procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor
· Respond to guest complaints, special requests and take action to ensure guest satisfaction
· Monitor and control supplies and amenities and minimize waste within all areas of housekeeping
· Report, turn in and/or log all lost and found items according to established procedures
· Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
· May regularly assist with deep cleaning projects
· May assist with other duties as assigned
Management Contributions for Success:
· Providing training on the 5 Ways of Clean
· Provide feedback after a room inspection
· Assist with any training that may be required to enhance job performance
Qualifications and Requirements:
· Basic reading, writing and math skills
This job requires the ability to perform the following:
· Carrying or lifting items weighing up to 50 pounds and the ability to push and pull
· Prolonged standing and moving about the hotel
· Frequently handling objects and equipment to maintain the facility
· Frequently bending, stooping and kneeling
· Able to work alone as well as being a team member
· Have the ability to work a flexible schedule including nights, weekends and/or holidays
Job Type: Part-time
Pay: $15.50 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- No nights
Ability to Relocate:
- Elmira, NY 14901: Relocate before starting work (Required)
Work Location: In person