Housekeeper

Come Work at theAward Winning TRU by Hilton, one of the newest hotels in the area! We are looking for hard working and customer service oriented associates. If you are interested in joining our award winning team please apply!

Room Attendant Job Description

Cleaning Responsibilities

· Change and replace all bed linens and towels.

· Sanitize and clean all restrooms.

· Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture.

· Vacuum/mop all floors.

· Restock all room amenities.

· Assure all rooms are set up to company standards.

· Cleans and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc.

Guest Service

· Offers guests assistance whenever possible.

· Responsible for resolving escalated customer relations issues.

· Answers inquiries pertaining to hotel policies and services.

· Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel’s services and accommodations.

· Responsible for positively representing and promoting the property.

· Ensures systems and procedures are in place and followed for guest safety and security.

· SKILLS, EDUCATIONAL BACKGROUND AND EXPERIENCE

· High School Diploma, GED, or equivalent years of relevant work experience

· Previous housekeeping experience highly

· Ability to efficiently work under time

· Superior customer service

· Ability to work with cleaning

· Must be able to lift, push, and pull 25-50 pounds

· Able to work a flexible

Other Duties as Assigned

· Completes daily housekeeping report

· Informs the Executive Housekeeper or Front Desk staff when rooms are ready for new

Reports any maintenance, security, or safety issues to the appropriate staff.

Job Types: Full-time, Part-time

Pay: $13.00 - $13.50 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 8 hour shift
• Day shift

Experience:

• Cleaning: 1 year (Preferred)

Work Location: In person