The Assistant Company has been hired by a VIP Miami Executive who requires a full-time Estate Manager / Butler / Household Manager to act as the family’s main point of contact and handle all of the needs of their Miami household. In this role, you will provide a wide range of support and facilitation to all projects, vendors, and executives.
- MUST BE ABLE TO START IMMEDIATELY
- MUST CURRENTLY RESIDE IN MIAMI
- MUST BE ABLE TO TRAVEL
- NO PHONE CALLS PLEASE.
RESPONSIBILITIES:
- Serve as principal point of contact and liaison with vendors, contractors, trades, and designers
- Manage the relationship and communication with the executives, ensuring the project is delivered to their satisfaction
- Track projects and provide regular reports on project status to the executive team including but not limited to pictures, videos, texts, emails, etc.
- Maintain constant communication with Personal Assistants and any other in-house support/staff
- Assist with hiring process for any external vendors or staff
- Coordinate with vendors and trades for on-site work
- Communicate vendor and project agendas to team members and others to coordinate as needed
- Creating long and short-term plans, including setting targets for milestones and adhering to deadlines
- Delegate tasks on the project to employees and trades best positioned to complete them
- Make effective decisions when presented with multiple options for how to progress with the project
- Serve as point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
- Perform quality control on the project throughout development to ensure standards met
- Adjust schedules and targets on the project as needs or financing for the project change
- Outline a budget based on requirements and track costs to deliver projects within budget
- Identify and mitigate potential risks
- Manage vendor calendars, project calendars
- Arrange for meetings, appointments and bidding
- Keep family vehicle(s) in working order and gassed up
- Handle various shopping or returns upon request
- Effectively anticipate needs
- Maintain contact databases, social media and mailing lists and track passwords
- Keep the property safe through security awareness and sharp observation
- Facilitate and coordinate all the necessary maintenance work and repairs to ensure appropriate home functionality (i.e. touch ups, AC maintenance, pest control services, etc.)
- Supervise and coordinate training for all housekeeping crew
Requirements while Family is on-site: (Including the above responsibilities)
- Provides wide range of support and facilitation to all four family members including, but not limited to the following duties:
- Help create a distraction-free, safe environment for the family
- Cook healthy food when needed
- Ensure healthy food is on hand
- Keep the family safe through security awareness and sharp observation
- Maintain constant communication with Executive Assistants and any other in-house support/staff
- Drive the family as needed
- Pick up coffee as needed
- Serve as principal point of contact and liaison with hotels, travel hosts, pilots
- Coordinate the domestic staff as needed to arrange schedules and facilitate events and parties
- Manage family calendars
- Communicate family agendas to team members and others to coordinate as needed
- Keep family devices charged, updated and working
- Effectively anticipate needs
- Greet guests when they arrive
- Anticipate family and guests' needs by learning their preferences, allergies, dislikes, etc.
- Have a thorough understanding of all spirits and specialty foods in stock
- Assess and restock wine and spirit collections as necessary
- Serve meals and pour drinks for family and guests
- Remain well-groomed at all times
- Perform all duties with discretion, professionalism and a pleasant demeanor
- Care of clothing; pack suitcases, fill wardrobes and manage clothing inventory
- Main point of contact to understand principal's needs and unpredictable situations in the home
- Ensure day-to-day operations of home are completed as expected and running smoothly
- Organize the stock for the kitchen and home
- Arrange social family events as needed
- Stay abreast of the latest software and security systems
- Schedule vehicle maintenance as needed
REQUIREMENTS:
- Experience as a House Manager or similar role for a private family or in the hospitality industry
- Strong multi-tasking skills
- Excellent organizational skills
- Ability to adapt to a fluid environment
- Commitment to a high level of customer service
- Strict attention to detail
- Knowledge of area restaurants, theaters and other attractions
- Knowledge of food and wine pairings is a plus
- Associate’s or bachelor’s degree in hotel management is a plus
- Valid passport with no restriction on travel worldwide
- Ability to be available 24/7, including holidays, if needed
- Trustworthy and able to maintain the utmost confidentiality
- Tech savvy with Apple/Mac computers and phones
- Punctual and reliable.
- Great judge of character
- Competent and pleasant, fun to be around for the whole family
- Non-smoker
- Zero tolerance for drug use of any kind
- Excellent role model for children
- No allergy/aversion to cats
Ideal Candidate would have these additional Skills:
- Has security/safety/CPR training
- There will be an in-depth background check and drug testing.
- This is a full-time position that requires day, evening, and weekend availability.
Job Type: Full-time
Pay: $100,000.00 - $130,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Application Question(s):
- Can you pass an in-depth background check and drug check?
- Do you have experience working as a Household Manager, Estate Manager or butler to a celebrity or high net worth individual?
- Do you currently reside in Miami?
Work Location: In person