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SalaryWe are seeking a highly motivated and experienced individual to join our team as a Trainer and Manager for our residential cleaning company. This position offers a unique opportunity to lead and train a team of cleaning professionals while ensuring exceptional service and customer satisfaction. If you have a passion for cleanliness, strong leadership skills, and enjoy training and developing others, we want to hear from you!
Responsibilities:
- Lead and manage a team of residential cleaning professionals, including hiring, training, and coaching.
- Learn the Coastal Clean processes and procedures expertly.
- Maintain a high level of clean!
- Develop and implement training programs to ensure consistent and high-quality cleaning services.
- Conduct on-site training sessions and provide ongoing coaching to cleaning staff.
- Set performance standards and regularly evaluate employee performance.
- Identify areas for improvement and implement strategies to enhance efficiency and effectiveness.
- Oversee the inventory of cleaning supplies and equipment, ensuring an adequate supply at all times.
- Monitor and maintain the cleanliness and appearance of properties under our care.
- Address and resolve customer concerns or complaints in a professional and timely manner.
- Perform all duties in strict accordance with Coastal Clean policies and procedures.
- Foster a positive and collaborative work environment, promoting teamwork and employee morale.
- Stay updated on industry trends, best practices, and cleaning techniques.
- Adhere to safety protocols and ensure compliance with company policies and procedures.
- Oversee and manage special cleaning projects.
- There is a lot of cleaning involved. There will be days where you are the back up to an absent cleaning technician or leading a crew for a large job.
Requirements:
- Proven experience in a residential cleaning or similar managerial role.
- Strong leadership and team management skills.
- Exceptional training and coaching abilities.
- In-depth knowledge of cleaning techniques, products, and equipment.
- Excellent communication and interpersonal skills.
- Positive and outgoing. Not discouraged by a "dirty" house!
- Enjoy cleaning and celebrating a job well done!
- Detail-oriented with a focus on delivering exceptional customer service.
- Ability to handle multiple tasks and prioritize effectively.
- Proficient in computer applications and scheduling software.
- Valid driver's license with good driving record and reliable transportation.
- Honest and dependable.
- Be available 7:45 am to 5 pm Monday through Friday.
What we Provide:
- Company car provided during work hours
- All cleaning supplies and equipment are provided
How to Apply:
If you are a dedicated professional with a passion for cleanliness, strong leadership abilities, and a desire to train and develop others, we invite you to apply for this exciting opportunity. Please submit your resume asap as we will be interviewing soon.
We appreciate all applications, but only shortlisted candidates will be contacted for an interview.
After you send your resume you will see a link to complete 2 assessments. You must complete the assessments to be considered for the job. You will need to complete these within 24 hours of applying to be considered for this position.
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 35 – 45 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Describe your experience with managing people.
Experience:
- Cleaning: 1 year (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- South Haven, MI 49090 (Required)
Work Location: In person
