House Attendant/Laundry Attendant

Applicants’ primary role will be General House Attendant, required at least 2 days per week (Sunday and Mondays), and then as fill in on other days occasionally as needed. This role will be responsible for cleaning and maintaining all common areas of the hotel; public spaces including the lobby, public restrooms, hallways, stairwells, parking lot, conference center, boardrooms, and trash receptacles of the hotel.

If FT role is preferred, may also have Laundry Attendant Housekeeping duties on days outside of the House Attendant needs. The Laundry Attendant maintains constant supply of clean linens for the hotel. Performs all stages of linen processing, including collecting, transporting, sorting, weighing, loading and unloading (washers, dryers and chutes), ironing, folding, storing and delivering. Cleans laundry machinery and laundry area.

MUST BE A MINIMUM OF 18 YEARS OF AGE.

Health, Vacation and 401(k) benefits apply to full time employees.

This position requires strong attention to detail, ability to communicate effectively with guests and team members verbally or in written form. Must be able to convey information and ideas clearly.

Must be able to evaluate and select among alternative courses of action quickly and accurately.

Must work well in stressful, high pressure situations.

QUALIFICATIONS:

• Exceptional communication skills and enjoy caring for others and working in a fast-paced environment.

• Positive friendly and upbeat with the ability to deliver service authentically and looking to make a career in hospitality

• Ability to work in a fast-paced environment

• Ability to perform job functions with attention to detail speed and accuracy

• Ability to move perform frequent and repetitive movements including bending and stooping

• Must be able to lift, push and pull a moderate weight frequently

• Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks and work in confined spaces

• Ability to follow instructions directions and meet deadlines, including the thorough cleaning/stocking of all assigned spaces

• Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests

• Previous cleaning experience preferred

• Must have the ability to work a varied schedule that may include early morning and weekend shifts

JOB RESPONSIBILITIES:

• Clean all assigned areas in accordance with company standards

• Replenish amenities and supplies in assigned areas; stock and maintain housekeeping carts & closets, and linens

• Report maintenance issues to Supervisor immediately

• Greet guests in hallways and public areas in a pleasant and friendly manner and offering assistance

• Ensure special requests are noted and fulfilled

• Provide information regarding property events/outlets/amenities and directions and ascertain which services could enhance the guests’ stay

• Maintain presence during peak traffic periods

• Interact with hotel associates in a professional manner assisting other departments with necessary information and needs

• Manage and resolve all guest complaints and compliments in a professional and courteous manner

• Listen and respond to guest inquiries using a positive clear speaking voice

• Maintain an up to date working knowledge of all property amenities

Property Details

Eagle Crest is a full-service destination resort located just outside the city of Redmond on 1700 acres in the high desert of Central Oregon. Nestled against the majestic Cascade Mountains near Bend, Oregon, Eagle Crest boasts over 300 days of sunshine each year with an annual rainfall of less than nine inches.

Job Types: Full-time, Part-time

Pay: $18.00 per hour

Expected hours: 16 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Morning shift

Work Location: In person