Hotel Security

At the Delta Hotel by Marriott Phoenix-Mesa, we strive to provide Purposeful Service: a perceptive and intuitive staff that knows what guests need and when. The security officer is primarily responsible for maintaining a safe and secure environment for our guests and staff. Specifically, you would be responsible for performing the following tasks to the highest standards:

· Creating a safe environment for all guests and staff

· Performing property security sweeps throughout the shift

· Reporting and keeping logs of all suspicious activity near property

· Responding to service calls as needed

· Ensuring all exterior doors are locked and secured

· Completing any additional assignments left by management for the shift

· Listening and responding to guest inquiries/concerns using a positive, clear speaking voice

· Managing and resolving guest complaints and compliments in a professional and courteous manner

· Interacting with hotel associates in a professional manner; assisting other departments with necessary information

· Other duties as assigned

· Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and collect accurate information

· Strive to build and maintain good and productive relationships with all team members

· Be honest, reliable, and timely

· Maintain excellent timekeeping and attendance

Job Type: Part-time

Pay: From $19.00 per hour

Expected hours: 30 per week

Benefits:

• 401(k)
• Employee discount
• Paid time off
• Professional development assistance
• Referral program

Experience level:

• 1 year

Schedule:

• 10 hour shift
• Evening shift
• Night shift

Work Location: In person