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Form of workJob Description
Starting wage is $16.57 per hour
POSITION SUMMARY:
Facilitates high standards of hotel housekeeping service and guest satisfaction by cleaning HOTEL ROOMs, changing linens, and restocking rooms with supplies and guest amenities.
ESSENTIAL FUNCTIONS:
Promotes a clean, safe, healthy and friendly work environment for employees and guests; report and direct safety issues to Management.
Greets guests, responds to guest requests, and maintains guest privacy and security to encourage repeat business.
Vacuums carpets, upholsters furniture and draperies, dusts furniture, and makes beds using the high standards of the hotel.
Washes or wipes down walls, doors, windows and windowsills, and woodwork.
Empties and cleans wastebaskets and ashtrays.
Cleans and sanitizes bathroom.
Replenishes toiletries, coffee and amenities.
Places furnishing and accessories according to specification after cleaning.
Reports and passes custody of lost and found items as well as reporting damage or suspicious activity to supervisor on duty.
Resolves or refers to management all guest concerns, complaints or suggestions in order to provide superior hotel service to the guest.
Promotes a clean, safe, healthy and friendly work environment for employees and guests.
May be required to assist and perform the tasks and duties of Laundry Person or House person.
Reports suspicious activity or violations of hotel policies to supervisor.
Housekeepers must maintain a neat and clean appearance at all times. They are expected to wear a uniform provided by their employer and must be able to work cleanly and efficiently without invading their guests' privacy.
Housekeeping personnel perform various physically challenging tasks, such as lifting of heavy furniture and mattresses, reaching high ceiling and walls, and cleaning toilets; they must possess strength and good stamina
Other job-related duties as assigned.
EDUCATION:
High School graduate or GED preferred.
TRAINING AND/OR EXPERIENCE:
Previous experience preferred. Must be able to work safely with cleaning materials.
