Hotel Operations Manager

The Inn on the Square is currently searching for a Operations Manager to join the team! The hotel offers competitive pay with an opportunity to increase pay after 90 days and 1 year of employment!

The Operations Manager is responsible for the day to day Hotel Operations. They will be expected to maximize profitability as well as maintain a high level of guest satisfaction. The manager will lead the management and hourly staff members of the hotel to ensure service standards and team satisfaction goals are exceeded. The manager will communicate daily with the Home Office and uphold the company's policies and procedures.

Position Responsibilities:

• Manages the day to day Hotel Operations in keeping with all corporate standards.
• Maximizes profitability as well as guest and team member satisfaction.
• Communicates with the corporate office.
• Ensures the development and execution of strategic sales and marketing initiatives. Approves hotel department budgets, defining and directing changes, as required.
• Facilitates the preparation of hotel budgets and forecasts for corporate submission and approvals.
• Directs hotel actions required in maximizing profitability, increasing service levels and improving team member satisfaction.
• Participates in efforts to secure business, as needed.
• Leads management staff to ensure overall profit, service and team member satisfaction goals are met or exceeded.
• Speaks with and responds to guests regarding service challenges. • Facilitates hotel meetings. (i.e. Staff Meeting, Management Meetings, etc.)
• Hire, supervises, coaches, disciplines and conducts performance evaluations for management personnel. • Develops the skills and abilities of direct reports.
• Extensive knowledge of Hotel Operations. Excellent oral and written skills sufficient to produce communications and presentations that properly reflect the company image.
• Ability to manage multiple projects, meet and work effectively under time and resource constraints.
• Ability to effectively lead a team of professionals.

Candidates must be willing to relocate and/or commute to Falmouth, MA.

About Inn on the Square The Inn on the Square is located on Cape Cod in Falmouth, MA. This contemporary hotel blends coastal charm with boutique elegance. With a nautical themed décor, our 75 guestrooms and suites reflect the area's maritime legacy. Centrally located near Main Street, Woods Hole, Steamship Authority parking and the Business Park in Falmouth, MA.

About Newport Hotel Group At Newport Hotel Group, we strive to exceed industry standards with our vision, innovation, and integrity. From our hotel guests to employees to our investors, we deliver outstanding value. By providing a superior service experience, we aim to make every guest at our hotels a repeat customer. We develop the potential of our employees by encouraging them to be entrepreneurial and innovative, and it is a company priority to promote from within. We seek to create a working environment that is challenging, rewarding, and inspires personal and professional growth.

Benefits include but are not limited to;

• Medical / Dental / Vision
• 401(k)
• Paid time off
• Company paid for Life / LTD / ADD
• Complimentary overnight stay program and discounted room rates
• Competitive salary with opportunity for pay increases after 90 days and 1 year of employment
• And so much more!!

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Ability to Relocate:

• Sandwich, MA: Relocate before starting work (Required)

Work Location: In person