NIGHT AUDITOR DUTIES AND RESPONSIBILITIES: 3rd Shift Position
***Must be able to work independently. *** Background check required.***
- Post charges to the guest accounts that have not been posted or were incurred on the night audit shift.
- Is able to function as a front desk agent especially in terms of check-in and check-out procedures.
- Follow the End of Day / Night Audit Checklist
- Must have complete knowledge of emergency procedures.
- Performs wake-up calls.
- Run end of day process in property management software (PMS).
- Knows how to operate PMS, computers, and other front office equipment.
- Respond to guest needs, special requests and complaints and alert the appropriate manager as needed.
- Cleans and sanitize public spaces throughout the night.
- Required to finish any laundry not done during the day.
- Breakfast setup as required by IHG.
PREREQUISITES:
Education: High school graduate or equivalent.
Experience: Minimum one year of hotel front desk or night audit experience preferred and general administrative tasks. Opera PMS experience preferred.
Job Type: Part-time
Pay: From $13.00 per hour
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Weekends as needed
Work setting:
- In-person
Experience:
- Hotel Experience: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person