Hotel Housekeeping Supervisor

Job Overview:
As the Head Housekeeper, you will play a pivotal role in ensuring the cleanliness and overall guest satisfaction of our hotel. You will lead a team of housekeeping staff, setting high standards and providing guidance to ensure that our guests enjoy a comfortable and welcoming environment throughout their stay. Attention to detail, efficiency, and a positive attitude are essential qualities for success in this role.

Responsibilities:

• Oversee and coordinate the daily operations of the housekeeping department, including room cleaning, laundry services, and public area maintenance.
• Train, motivate, and supervise housekeeping staff to ensure that all tasks are completed efficiently and to the highest standards.
• Conduct regular inspections of guest rooms and public areas to ensure cleanliness and adherence to brand standards.
• Manage inventory and ordering of cleaning supplies and linens to maintain adequate stock levels.
• Respond promptly to guest requests and complaints, taking appropriate action to resolve issues and ensure guest satisfaction.
• Implement and enforce safety and sanitation protocols to ensure a clean and safe environment for guests and staff.
• Collaborate with other departments, such as front desk and maintenance, to ensure seamless operations and guest satisfaction.

Qualifications:

• Previous experience in housekeeping or a related field, with at least 1-2 years in a supervisory role preferred.
• Strong leadership and communication skills, with the ability to motivate and inspire a team.
• Excellent attention to detail and organizational skills.
• Ability to work efficiently in a fast-paced environment and prioritize tasks effectively.
• Knowledge of cleaning techniques, products, and equipment.
• Flexibility to work weekends, holidays, and occasional evenings as needed.
• Must be fluent in Spanish

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by their supervisor.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount

Shift:

• 8 hour shift

Ability to Relocate:

• Ontario, CA 91764: Relocate before starting work (Required)

Work Location: In person