Hotel Housekeeping Supervisor

Doubletree by Hilton in Pikesville, MD is looking to hire an awesome Housekeeping Supervisor to join our DT family.

Essential Functions

• Supervises room cleaners in the prompt and efficient housekeeping of customer rooms
• Ensures that all rooms have been cleaned by checking room cleaners worksheets at the end of the day – notifies front desk accordingly
• Supervises the completion of short notice requests for room changes
• Inspects all check out/stay over rooms after they are made up to ensure they are cleaned to Company standards.
• Keeps record of room checkouts/stay overs, submits records to housekeeping every day
• Monitors quality of rooms by conducting and documenting inspections of cleaned rooms
• Prepares maintenance work orders in regard to replacement or repair of furniture, fixtures, etc.
• Ensures completion by following through on orders
• Checks the status of rooms on an ongoing basis and notifies room cleaners of any changes
• Checks VIP rooms
• Checks early morning make-up rooms
• Coordinates cleaning of guestrooms for proper prioritization of customer requests; VIP rooms, check out rooms, expected check-out rooms, etc.
• Checks floor linen closets daily for cleanliness, adequate supplies and linen
• Assures carts are properly stored and vacuum cleaners are emptied at the end of each day
• Assists in quarterly inventory of all linen
• Ensures safety by assuring that all linen chutes are kept locked at all times
• Coordinates housekeeping work with related departments such as front desk, engineering, banquet services and room services
• Take every opportunity to amaze the guests
• Ensures all guests are being treated in an efficient and courteous manner and that all Company standards are being applied
• Responsible for assisting with the training and direction of new department associates
• Ensure all Housekeeping quality standards are complied with and that policies and procedures are consistently applied.
• Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.
• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations
• Perform other assignments as directed by the Director of Housekeeping and/or General Manager
• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Education and Experience

• High school or equivalent education required.
• Minimum of three years housekeeping experience with at least one year in Housekeeping Supervisory role.
• All associates must maintain a neat, clean and well-groomed appearance per Company Standards
• Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
• Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required.

APPLY NOW!

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Morning shift

Education:

• High school or equivalent (Preferred)

Experience:

• Cleaning: 1 year (Preferred)

Work Location: In person