Hotel Front Office Manager

This position will be a salaried, exempt position. Pay range is $66,000-$75,000 depending on experience.

Do you have the drive, personality, and commitment to eventually be a Hotel General Manager? Do you just need the right company, mentors, opportunity, and training path? Are you willing to put in as much effort to get there as the company is in getting you there?

If so, wonderful news! 360° Hotel Group is looking for a capable and proactive manager at the

Hotel Nexus in North Seattle, WA.

But what does that mean in this company? Is this the right step for my career?
Great questions (even if I do say so myself). Well, first, we are a bit obsessive about our succession planning and developing eventual 1st time General Managers. Whether it’s with our company, at a competitor or halfway around the world, we want to share the responsibility for getting you there. Though it is a very structured program, you are as responsible as your trainers/mentors to push through the program, communicate openly, and stay self-motivated throughout. At the end of your 4-6 months long training, (this gives you time to learn other franchises, work at other hotels and use your learned skills with multiple teams), you will be certified and have working experience in the following:

• Certification: Front Office Supervisor and Manager Positions
• Certification: Housekeeping Supervisor and Manager Positions
• Have a working knowledge of maintenance and food and beverage management
• Have time and experience with multiple properties and franchises including IHG, Hilton, Marriott and Best Western.
• Have training in Sales, Revenue Management, Accounting and Human Resources
• Once completion of the above you will receive your “AGM” and “GM in training” certifications.

Once certified, we continue to work tirelessly with and for you to get you into a GM position within our family of hotels. If we don’t have an opportunity for you to take the next step within 12 months of starting this journey, we will work on your behalf, if requested, to act as your recruiter to place you outside of our group, (yes at a competitor). You see, we aren’t typical, we care as much about your success as we do our own.

However, PLEASE DO NOT APPLY……unless,

• Unless you have thoroughly read this entire job posting (there is a test at the end) and are more motivated for this job then you have ever been. *Please note that we are not responsible for injury caused by excessive celebration.
• Unless you are crazy passionate and shine in the areas that are most important to our culture.
• Unless you are exactly or near exactly the person outlined.
• Unless you have at least 4 years of supervising and/or managing, coaching, training, and performance management experience. Note, this is not HOTEL management specific. We can teach you that, what we want to see is that you have already committed to your leadership path.
• Unless you are going to contribute as much as you are going to expect.
• Unless you are consistent as the day is long through communicating, training, and inspecting what you expect.
• Unless being both a teacher and a student is a lifelong ambition for you.
• Unless you put as much into your team’s development as you expect to be put into yours.

First, a little about US

At 360° Hotel Group, we are deeply committed to being an employer of choice.
We are a hands-on family run Hotel Company that is passionate about our team members and our business. 360 Hotel Group is dedicated to finding employees who share this passion, who are committed to a career in hospitality and who’s personalities are contagious to both their teammates and guests. To us, you are not just a number, you are part of the family. Your individual voice, ambitions and dreams are what we want to understand and help you accomplish. We understand the direct correlation between providing education, training, mentorship, and opportunity to highly motivated team members who provide excellent guest service and consistently achieve high standards while progressing in their career.

If we sound like people you would like to join, then keep reading!

Now YOU

You have an amazing personality and all the qualities to make a memorable guest experience. People love working with you. You make your team stronger and exhibit confidence. Your guests, team members and employers marvel at your obvious passion. Your motor runs high, and you love solving problems. You depend on your team for help and support and love being a solution to their problems as well. You excel as a competitive self-starter who loves exceeding goals and targets. You want more and are willing to work for it. In exchange you want an employer to put their time, money and commitment where their mouth is in helping you get there.
If this is you, we want you to contact us... Now!

Ideal candidates will have:

• Honest, Communicative, and able to Inspire!
• Meticulously detailed, creative, intuitive with multi-tasking abilities along with passion for hospitality.
• Proven track record of delivering exceptional guest service.
• Must receive excellent references from past related employers.
• Ability to read, write and speak English fluently.
• Must be able to pass a criminal background check.

Non-Negotiable:

• Genuinely respect and care about our guests and your fellow team members.

More reasons why you might want to come join our hotel family.

• Comprehensive Health, Vision, and Dental Plans
• Vacation and sick pay
• Matching 401(k) contributions
• Paid bereavement and parental leaves
• Rooms at discounted employee rates...and more!

If you have made it this far (one, you must love to read or you fell asleep) and we still sound like a company you would like to join, please fill out an online application today!

Job description may vary dependent on if you are hired for FOM or AGM.

Job Type: Full-time

Salary: $66,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Application Question(s):

• This position requires you to have open availability in your schedule. Is this something you can do?
• Can you pass a background check?

Experience:

• Management: 2 years (Preferred)
• Hotel: 2 years (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $66,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Application Question(s):

• Can you pass a background check?
• Are you available to work on weekends?

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person