Address
Form of work
SalaryResponsible for the duties, functions, and tasks of the front desk area to assure guest satisfaction.
- Adhere to established department and property policies and procedures regarding guest service standards.
- Greet, register, and assign rooms to guests.
- Date-stamp, sort, and rack incoming mail and messages.
- Answer inquiries pertaining to hotel services, shopping, dining, and travel directions.
- Keep record of room availability and guest’s accounts, manually or by computer.
- Compute bill, collect payment, and make change for guests.
- May post charges to guest’s bill.
- Must be willing to cross-train in other departments of Hotel Operations as instructed by management.
- This is a uniformed position, which requires that team members are in compliance with uniformed appearance standards while on duty.
- Make and confirm room reservations for guests.
- Assist in the group sales efforts as specified by PBX Supervisor or Front Desk Supervisor.
- Complete all necessary reports as assigned by your supervisor.
- Maintain lobby area and coffee bar.
- Must be willing to work alone, supervised, non-supervised when needed
Hotel Front Desk Agent
- Pay $15.25+ Monthly Commission
- Hotel Computer System Knowledge (LMS / AS400 preferred)
- 4 Diamond Experience Preferred
Job Type: Full-time
Pay: From $15.25 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work setting:
- In-person
Work Location: In person
