Hotel Front Desk Manager

Are you looking for a rewarding leadership opportunity and have previous experience as a Front Desk agent? We’re hiring a Hotel Front Desk Manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude. If you have management skills and enjoy providing excellent customer service, apply today!

$17 - $18 an hour

• Supervise current Front Desk staff and hire and train new staff to make sure they’re providing excellent customer service and implementing hotel policies
• Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints
• Oversee all operations at the Front Desk and ensure the highest level of customer satisfaction for every guest

• Flexibility is a must, as you will be responsible for covering shifts in the case that someone calls in

• Possess excellent management skills, communication skills, and multitasking skills
• 1 year of previous experience working in the hospitality industry
• Over 2 years of experience in office management in the hospitality industry as a Front Desk supervisor or similar position
• High school diploma or equivalent certification required (GED)
• Bookkeeping skills and experience with MS Office a plus

We are an equal-opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

So, join us and you’ll become part of our hotel family.