Located deep in the rolling farmlands of the lower-Hudson Valley, only 60 minutes from Manhattan, sits a magnificent 150-acre estate crowned with a spectacular hilltop mansion known as Glenmere. The Gilded Age retreat was one of America's finest country homes, once host to royalty, aristocracy, and leading artists. Now it is reborn as a premier luxury hotel, restaurant and spa. Glenmere is seeking dedicated professionals, committed to delivering gracious hospitality and elegant service.
As a Guest Services Associate you will be required to ensure guests receive friendly, efficient and prompt service, answer all telephone inquiries, take reservations and booking inquiries.
- The ideal candidate will have previous experience in reception and reservations in a 4/5 star hotel
- Excellent communication and interpersonal skills
- Excellent organization, administration and computer skills (Opera hotel reservation system)
- Excellent presentation
- Committed, hardworking, flexible and eager to learn.
To be a successful member of the Glenmere Mansion Team you must be able to work well with other Team Members, Managers and interact with our guests. You must have a positive attitude and willingness to perform to the highest ability on a daily basis, be guest focused and passionate about being part of something great and making a difference. Flexible schedule, able to work weekends.
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Communication method(s) used:
Hours per week:
- 10-19
- 20-29
Work Remotely
- No
Job Type: Part-time
Pay: $17.00 - $18.00 per hour
Expected hours: 15 – 25 per week
Benefits:
- 401(k)
- Employee discount
Schedule:
- 8 hour shift
- Holidays
- Weekends as needed
Work setting:
- In-person
Education:
- Associate (Preferred)
Experience:
- Hotel Experience: 1 year (Preferred)
- Front Desk: 1 year (Preferred)
Work Location: In person