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SalaryBe part of the team at the new Home2 Suites by Hilton in Sturtevant. We are looking for people who deliver outstanding customer service each and every day! People who have a drive to make a difference in others lives! Do you take ownership in your hotel? If you answered YES to these questions, we want to talk with you! We are Hilton, We are Hospitality!
Front Desk
Responsibilities:
- Greet and welcome guests in a friendly and professional manner 100% of the time
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns with patience and professionalism
- Process payments and maintain accurate records
- Assist with reservations and room assignments
- Maintain a clean and organized Front Desk area
Experience:
- Previous experience in customer service or hospitality preferred
- Familiarity with hotel reservation systems is a plus
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Proficient in using phone systems and computer software
We offer competitive pay, flexible scheduling, and opportunities for career growth within our organization. If you are a friendly and customer-focused individual with a passion for providing exceptional service, we would love to hear from you.
To apply, please submit your resume to [email protected]
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Free parking
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Weekends only
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Required)
Work Location: In person
