Hotel Front Desk Agent

Ramada by Wyndham Yakima is seeking to hire a customer service representative for a medium-sized hotel in downtown Yakima. Past experience is preferred, but not required.

• Register and assign rooms to guests
• Audit all charges and postings, correcting work as required
• Respond to guest needs, requests, and complaints in-person and via telephone or email
• Communicate pertinent guest information to the designated departments
• Other tasks and duties as assigned by management

Qualifications:
•Ability to build rapport with guests

• Strong organizational skills
• Excellent written and verbal communication skills
• WA State Food Worker Card will be required

Must be available to work weekends and holidays; work schedules are flexible.

Job Type: Part-time

Pay: From $16.50 per hour

Expected hours: 20 – 24 per week

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• On call
• Weekends as needed

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• hotel & lodging: 1 year (Preferred)
• customer service: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person