Hotel Door Attendant - Full Time & Part Time

Disneyland Resort

Jan. 30, 2024

Job Summary:

At the Disneyland® Resort, we are makers and doers. Experience the Disney Difference through outstanding and unique perks and benefits like cast-exclusive discounts, and access to tuition assistance through Disney Aspire! Working in the Bell Services department, you will have the opportunity to make lasting impressions in a fast-pace luxury hotel environment. In this role, you will assist arriving and departing Guests with their vehicles, luggage, and more. You will be answering questions, providing directions, event information, and other services to help create a magical experience for our Guests and Cast Members.

Responsibilities:

What You Will Do:

• Direct traffic on hotel driveway
• Care and store Guest’s property
• Transport guest’s luggage
• Greet Guests with positive and friendly demeanor
• Ensure Guest arrival experience is smooth through immersive interactions, including those arriving on public transportation and buses
• Proactively address Guest needs by answering questions, giving directions, and other information regarding the hotel/resort or surrounding areas
• Work indoors and outdoors in all kinds of weather including extreme temperatures and high humidity
• Manage and resolve Guest situations

Basic Qualifications:

Required Qualifications & Skills

• Valid California Driver’s License
• Clean driving record for past 12 months
• Comfortable driving all types of vehicles, including manual transmission vehicles
• Excellent Guest Service and service recovery abilities
• Strong communication skills
• Adept at troubleshooting and can calmly handle difficult situations
• Ability to multi task and work in a very fast paced environment
• Speed, accuracy and efficiency are required
• Hard working attitude

Preferred Qualifications:

• Previous experience in a 5 Star hotel
• Bilingual

Additional Information:

SCHEDULE AVAILABILTY
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. You may be scheduled a graveyard shift. Please note that the principles of seniority are used to schedule all roles.
SUBMITTING YOUR APPLICATION
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KEYWORD: DLR Casting, dlrcasting, Disneyland Resort Casting Hourly Jobs , DLRResortRoles, DLR Resort Roles
The pay rate for this role in California is $19.90 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.