```Overview```
We are seeking a friendly and outgoing individual to join our team as a Host/Server. In this role, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
```Responsibilities```
- Greet guests with a warm and friendly welcome
- Seat guests and provide them with menus
- Take food and drink orders accurately and efficiently
- Enter orders into the POS system
- Communicate special requests or dietary restrictions to the kitchen staff
- Serve food and beverages to guests in a timely manner
- Check on guests throughout their meal to ensure satisfaction
- Handle guest concerns or complaints with professionalism and resolve issues promptly
- Maintain cleanliness and organization of the dining area
```Qualifications```
- Previous experience in a restaurant or food service role is preferred
- Excellent hospitality skills with the ability to provide outstanding customer service
- Strong communication skills, both verbal and written
- Knowledge of phone etiquette when taking reservations or answering inquiries
- Ability to work well in a team environment and collaborate with other staff members
- Exceptional attention to detail and organizational skills
- Ability to multitask and prioritize tasks effectively in a fast-paced setting
- Strong problem-solving skills and the ability to handle difficult situations with grace
- Knowledge of guest relations best practices
- Familiarity with hotel operations is a plus
If you are passionate about providing exceptional service and creating memorable experiences for our guests, we invite you to apply for the position of Host/Server. We offer competitive pay, flexible scheduling, and opportunities for growth within our organization. Join our team today!
Job Types: Full-time, Part-time, Temporary
Pay: $16.65 - $20.05 per hour
Expected hours: 60 – 80 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- 10 hour shift
- 8 hour shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
Ability to Relocate:
- Waldorf, MD 20603: Relocate before starting work (Required)
Work Location: In person